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IT Implementations Engineer

Full Time

Job Details

Position Title

IT Implementation Engineer

Job Type

Full-Time

Location

100% Remote (U.S.-Based Applicants Only)

COMPANY DESCRIPTION:

Sevaro is redefining neurological care through cutting-edge telehealth solutions and a provider-first philosophy. We combine clinical expertise with powerful technology to ensure hospitals can deliver high quality care anytime, anywhere. Our culture values innovation, excellence, and a relentless commitment to provider and patient success

Our mission is to empower patients with accessible and high-quality care, breaking geographical barriers and improving lives through innovation, regardless of their location.

POSITION HIGHLIGHTS:

We are seeking a skilled and experienced IT Implementation Engineer to lead and support the deployment of Sevaro’s telehealth and technology services in hospital settings.

This role is critical to ensuring a smooth onboarding process for clients and seamless integration of clinical technology in complex IT environments.

The ideal candidate will be proactive, technically capable, and an excellent communicator with a deep understanding of healthcare IT systems and implementation workflows.

RESPONSIBILITIES:

  • Manage the overall hospital implementation of clinical services and technology services.
  • Visit the client site to ensure suitable connectivity in the hospital.
  • Serve as the IT focal point for the overall implementation from project kickoff through go-live, ensuring a smooth launch.
  • Create core dashboard user accounts and collect IT-related documents and details.
  • Configure video carts and provide support to the hospital in collaboration with Sevaro’s IT support team.
  • Build and manage relationships with the hospital IT team.
  • Coordinate internally with Sevaro’s IT support and engineering teams to streamline deployment and act as a trusted technical advisor.

REQUIREMENTS

  • Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field or equivalent experience.
  • 5+ years of IT implementation or systems integration experience, preferably within healthcare or telehealth.
  • Proficiency with networking (TCP/IP, VPNs, VLANs, firewalls).
  • Proficiency with Windows operating systems.
  • Experience with telemedicine platforms and remote support tools is a strong plus.
  • Strong organizational and communication skills, with the ability to interface effectively with both technical and non-technical stakeholders.
  • Willingness to travel for on-site implementations (up to 50%)

PREFERRED QUALIFICATIONS:

  • Familiarity with clinical workflows and hospital IT environments.
  • Experience working with HIPAA-compliant systems and understanding of healthcare IT best practices.
  • Project management experience.

YOU SHOULD BE PASSIONATE ABOUT:

  • Transforming neurological care through telehealth and technology.
  • Delivering excellence and reliability in fast-paced implementations.
  • Building strong partnerships with healthcare providers and IT teams.
  • Ensuring compliance and data privacy in healthcare environments.

WHAT WE OFFER:

  • Competitive salary with performance incentives
  • Health, dental, and vision insurance
  • 401(k) offering with company match
  • 100 % remote role with technology package provided
  • 15 days of PTO and paid holidays
  • Generous stock equity offering
 

EQUAL OPPORTUNITY PROVIDER:

We are an equal opportunity employer and value diversity in our workforce. We do not discriminate on the basis of race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected characteristic. All qualified applicants will receive consideration for employment without regard to any such characteristic. We are committed to providing a fair and inclusive working environment for all employees, and we encourage individuals from all backgrounds to apply.

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