Every Hospital Deserves Access to World-Class Neurology Care

TL;DR Summary

Hospitals often ask: “How can we provide 24/7 access to neurologists, improve stroke care speed, and reduce burnout—without overloading our staff?”

The answer is Sevaro’s Synapse AI with the Hybrid Model. It’s an all-in-one teleneurology platform that integrates directly with your hospital’s existing systems—EMR, imaging, video, documentation—and connects you to Sevaro’s board-certified neurologists when coverage gaps occur.

This combination gives hospitals faster response times, improved patient outcomes, and a safety net for nights, weekends, and high-volume days, while protecting in-house teams from burnout.

Fixing the Problems That Slow Down Patient Care

Hospitals have long struggled with providing 24/7 neurology coverage. Gaps in call schedules, delays in reaching specialists, and fragmented systems all create unnecessary risk for patients.

Sevaro changes that. We built solutions that make it easier for physicians to treat patients, while improving outcomes for hospitals and their communities.

Through Synapse AI—our all-in-one neurology platform—hospitals can streamline communication, automate documentation, and connect directly to the right neurologist at the right time.


Why Every Hospital Can Have World-Class Neurology Coverage

With Sevaro, geography and staffing shortages no longer limit access to expert neurology care. Every hospital, from rural facilities to major urban centers, can have 24/7 access to board-certified neurologists for stroke patients and neurological emergencies.

Our Teleneurology Services connect hospitals with experienced specialists who integrate seamlessly into existing workflows. That means faster response times, fewer delays, and a stronger support system for in-house providers.


The Sevaro Hybrid Model: Your Team + Our Team = Better Care

Not every hospital needs a full-time virtual neurology team—but every hospital needs reliable backup. That’s why we offer the Sevaro Hybrid model.

Here’s how it works:

  • Your neurologists handle the daily patient load.

  • Sevaro’s neurologists step in for nights, weekends, high-volume days, or unexpected coverage gaps.

  • We integrate directly with your systems and EMRs so our providers feel like part of your team from day one.

This hybrid approach reduces burnout for in-house neurologists while ensuring your hospital is never without coverage.


Technology That Supports Providers and Improves Outcomes

Our neurologists know the frustration of juggling multiple systems during a stroke code. That’s why Synapse AI combines everything—video, EMR, imaging, triage, and documentation—into one platform.

  • AI-powered documentation cuts note-taking from 15 minutes to just 3–5 minutes per patient.

  • Real-time triage ensures calls are routed instantly to the right neurologist or backup provider.

  • Performance analytics give stroke coordinators instant insights into door-to-needle times and other key metrics, without sifting through spreadsheets.

Learn more about how Synapse AI works.


Better for Providers. Better for Patients. Better for Hospitals.

We all know healthcare should be better. At Sevaro, we’re making it happen by giving hospitals the tools, technology, and support they need to deliver world-class neurology care—every time.

When we remove the roadblocks, patients get faster treatment, providers can focus on care, and hospitals can hit their performance goals without burning out their teams.


Ready to see how Sevaro can support your hospital’s neurology program?
Contact us today to schedule a demo of Synapse AI and learn how our Hybrid Model can improve care at your facility.

Real Results

Implementation sites report dramatic improvements:

  • 67% faster decision times
  • 94% consistency in treatment recommendations
  • 89% elimination of “borderline” classification
  • Better patient outcomes without increased complications

Frequently Asked Questions About Synapse AI and Sevaro Hybrid

1. What is Synapse AI?

Synapse AI is Sevaro’s all-in-one teleneurology platform built by neurologists to streamline hospital neurology workflows. It integrates video consults, AI-powered documentation, imaging access, EMR connectivity, real-time triage, and performance analytics into one system.

Learn more: Synapse AI Overview


2. How does the Sevaro Hybrid model work?

With the Hybrid model, your in-house neurologists handle most patient consults while Sevaro’s board-certified neurologists cover nights, weekends, high-volume days, and unexpected gaps. Our providers work directly in your systems and EMRs, so it feels like one unified team.

Explore: Teleneurology Services


3. Can Synapse AI reduce door-to-needle times?

Yes. By combining imaging, EMR, documentation, and triage into one platform, Synapse AI eliminates the delays caused by switching between systems or waiting for callbacks. This allows neurologists to make faster treatment decisions during stroke codes.


4. Does Synapse AI work with our existing hospital systems?

Absolutely. Synapse AI integrates with leading EMRs like Epic (bidirectional data sharing), AI imaging platforms like Viz, Rapid, and Brainomix, and your current video conferencing tools. No need to replace your existing systems.


5. How does Synapse AI help reduce neurologist burnout?

Synapse AI automates repetitive tasks like documentation and call routing, cutting administrative time by up to 70%. Combined with the Sevaro Hybrid model, it ensures no single neurologist is overloaded with calls, improving work-life balance and retention.


6. Can Synapse AI be used for clinical research?

Yes. The platform automatically collects 100–150 data points per patient, which can be customized for clinical trials or research projects. This ensures structured, research-ready data without adding to a provider’s workload.


7. Is Synapse AI only for large hospitals?

No. Synapse AI is designed for hospitals of all sizes—from small rural facilities to large health systems. It’s scalable, meaning you can start with essential features and add more as your needs grow.

Ready to eliminate treatment delays and bring consistency to stroke decision-making?

Connect with us today to see how Synapse AI can transform your stroke program with faster triage, smarter imaging analysis, and expert-level decision support—right at the point of care.

👉 Schedule a demo or speak with our clinical team to explore a solution designed for the complexities of real-world stroke care.

Manager of Client Success – RN Required

Full Time

Job Details

Position Title

Manager of Client Success

Job Type

Full-Time

Reports To

Director or SVP, Client Success & Physician Experience

Location

Remote

COMPANY OVERVIEW:

Sevaro is a physician-founded and led tele-neurology company committed to transforming neurological care delivery through technology, data, and compassionate service.

We partner with hospitals and health systems nationwide to provide timely, high-quality stroke and neurology care, helping improve patient outcomes and operational efficiency.

POSITION OVERVIEW:

The Manager of Client Success will play a critical role in supporting Sevaro’s hospital and health system partners post-implementation. This position ensures client satisfaction through proactive communication, service coordination, and operational reporting.

As a key member of the Client Success team, you will collaborate across internal teams to deliver an exceptional client experience and support the retention and growth of our partnerships.

KEY RESPONSIBILITIES:

Client Support & Coordination

  • Serve as a reliable point of contact for day-to-day client support, scheduling coordination, and operational inquiries
  • Assist senior client success leaders in executing client success plans, tracking milestones, and ensuring overall satisfaction
  • Manage meeting logistics, action items, and documentation following client interactions


Operational Reporting & Communication

  • Collect, analyze, and deliver client-specific performance and utilization reports
  • Prepare materials for program reviews and client meetings to align with client goals
  • Identify and escalate client concerns, ensuring timely resolution and loop closure


Internal Collaboration

  • Partner closely with Clinical, Operations, Product, and Quality teams to facilitate seamless service delivery
  • Track and communicate updates, escalations, and resolutions across internal stakeholders
  • Capture and share client feedback to advocate for client needs internally


Client Engagement & Retention Support

  • Support client onboarding and orientation in collaboration with the implementation team
  • Track service commitments, contract milestones, and renewal timelines
  • Maintain comprehensive internal documentation of account activities, client history, and success plans

QUALIFICATIONS:

  • 5 years of experience in healthcare, Registered Nurse (RN) required
  • Familiarity with hospital workflows or clinical operations preferred
  • Excellent organizational and written/verbal communication skills
  • Strong attention to detail and ability to manage multiple priorities
  • Proficiency in Microsoft Office, CRM systems (e.g., Salesforce), and data interpretation
  • Comfortable working in a remote, fast-paced, and collaborative environment

WHAT YOU BRING:

  • A client-first mindset and commitment to service excellence
  • A collaborative, team-oriented approach with a strong work ethic
  • The ability to anticipate client needs and follow through effectively
  • A passion for improving healthcare through strong partnerships
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