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IT Support Engineer – Provider Experience

Full Time

  • North Brunswick, NJ / Remote

Job Details

Position Title

IT Support Engineer – Provider Experience

Job Type

Full-Time

Location

Hybrid, 2 days a week in North Brunswick, NJ Office

COMPANY DESCRIPTION:

Sevaro is redefining neurological care through cutting-edge telehealth solutions and a provider-first philosophy. We combine clinical expertise with powerful technology to ensure hospitals can deliver high quality care anytime, anywhere. Our culture values innovation, excellence, and a relentless commitment to provider and patient success

Our mission is to empower patients with accessible and high-quality care, breaking geographical barriers and improving lives through innovation, regardless of their location.

POSITION HIGHLIGHTS:

We are seeking an experienced and service-driven IT Support Engineer to ensure seamless technology experiences for our provider team. This individual will serve as the first line of technical support, helping resolve IT-related issues that impact clinical consults and provider workflow. The ideal candidate is resourceful, responsive, and committed to delivering best-in- class support in a fast-paced, remote environment.

RESPONSIBILITIES:

  • Serve as the primary technical contact for Sevaro providers, ensuring swift resolution of support tickets.
  • Troubleshoot and resolve issues related to devices, software, connectivity, VPNs, and provider-facing tools.
  • Proactively monitor provider systems and implement alerts to identify and address issues before they impact performance.
  • Lead IT onboarding for new providers, including device setup, credentialing, EHR access, and communication tools.
  • Collaborate with cross-functional teams to incorporate provider feedback into product and system enhancements.
  • Document support processes, create self-service guides, and continuously improve knowledge base content.
  • Work closely with clinical leadership to triage and escalate complex or urgent issues.
  • Coordinate with third-party vendors (e.g., EHR, communications platforms) to ensure timely resolution.
  • Maintain HIPAA compliance and security best practices across all interactions and systems.

REQUIREMENTS

  • Minimum 5 years of IT support experience, preferably in healthcare or remote-first environments.
  • Strong troubleshooting skills for endpoint devices (laptops, tablets, smartphones) and SaaS applications.
  • Excellent interpersonal and written communication skills; ability to translate technical issues for non-technical users.
  • Experience with secure platforms (Zoom, Teams), Windows 11, Mac OS, Microsoft 365, and Slack.
  • Familiarity with ticketing systems such as Freshdesk or Jira.
  • Deep understanding of secure communication protocols and HIPAA-compliant environments.

PREFERRED QUALIFICATIONS:

  • Experience supporting clinicians in a telehealth or hospital setting.
  • Working knowledge of EHR systems and clinical workflows.

YOU SHOULD BE PASSIONATE ABOUT:

  • Transforming neurological care through telehealth and technology.
  • Delivering excellence and reliability in fast-paced implementations.
  • Building strong partnerships with healthcare providers and IT teams.
  • Ensuring compliance and data privacy in healthcare environments.

WHAT WE OFFER:

  • Competitive salary with performance incentives
  • Health, dental, and vision insurance
  • 401(k) offering with company match
  • 100 % remote role with technology package provided
  • 15 days of PTO and paid holidays
  • Generous stock equity offering
 

EQUAL OPPORTUNITY PROVIDER:

We are an equal opportunity employer and value diversity in our workforce. We do not discriminate on the basis of race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected characteristic. All qualified applicants will receive consideration for employment without regard to any such characteristic. We are committed to providing a fair and inclusive working environment for all employees, and we encourage individuals from all backgrounds to apply.

Apply Now

IT Implementations Engineer

Full Time

  • 100% Remote (US Based Applicants Only)

Job Details

Position Title

IT Implementation Engineer

Job Type

Full-Time

Location

100% Remote (U.S.-Based Applicants Only)

COMPANY DESCRIPTION:

Sevaro is redefining neurological care through cutting-edge telehealth solutions and a provider-first philosophy. We combine clinical expertise with powerful technology to ensure hospitals can deliver high quality care anytime, anywhere. Our culture values innovation, excellence, and a relentless commitment to provider and patient success

Our mission is to empower patients with accessible and high-quality care, breaking geographical barriers and improving lives through innovation, regardless of their location.

POSITION HIGHLIGHTS:

We are seeking a skilled and experienced IT Implementation Engineer to lead and support the deployment of Sevaro’s telehealth and technology services in hospital settings.

This role is critical to ensuring a smooth onboarding process for clients and seamless integration of clinical technology in complex IT environments.

The ideal candidate will be proactive, technically capable, and an excellent communicator with a deep understanding of healthcare IT systems and implementation workflows.

RESPONSIBILITIES:

  • Manage the overall hospital implementation of clinical services and technology services.
  • Visit the client site to ensure suitable connectivity in the hospital.
  • Serve as the IT focal point for the overall implementation from project kickoff through go-live, ensuring a smooth launch.
  • Create core dashboard user accounts and collect IT-related documents and details.
  • Configure video carts and provide support to the hospital in collaboration with Sevaro’s IT support team.
  • Build and manage relationships with the hospital IT team.
  • Coordinate internally with Sevaro’s IT support and engineering teams to streamline deployment and act as a trusted technical advisor.

REQUIREMENTS

  • Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field or equivalent experience.
  • 5+ years of IT implementation or systems integration experience, preferably within healthcare or telehealth.
  • Proficiency with networking (TCP/IP, VPNs, VLANs, firewalls).
  • Proficiency with Windows operating systems.
  • Experience with telemedicine platforms and remote support tools is a strong plus.
  • Strong organizational and communication skills, with the ability to interface effectively with both technical and non-technical stakeholders.
  • Willingness to travel for on-site implementations (up to 50%)

PREFERRED QUALIFICATIONS:

  • Familiarity with clinical workflows and hospital IT environments.
  • Experience working with HIPAA-compliant systems and understanding of healthcare IT best practices.
  • Project management experience.

YOU SHOULD BE PASSIONATE ABOUT:

  • Transforming neurological care through telehealth and technology.
  • Delivering excellence and reliability in fast-paced implementations.
  • Building strong partnerships with healthcare providers and IT teams.
  • Ensuring compliance and data privacy in healthcare environments.

WHAT WE OFFER:

  • Competitive salary with performance incentives
  • Health, dental, and vision insurance
  • 401(k) offering with company match
  • 100 % remote role with technology package provided
  • 15 days of PTO and paid holidays
  • Generous stock equity offering
 

EQUAL OPPORTUNITY PROVIDER:

We are an equal opportunity employer and value diversity in our workforce. We do not discriminate on the basis of race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected characteristic. All qualified applicants will receive consideration for employment without regard to any such characteristic. We are committed to providing a fair and inclusive working environment for all employees, and we encourage individuals from all backgrounds to apply.

Apply Now

Program Coordinator – Clinical Education & Telehealth Initiatives:

Full Time

  • 100% Remote (US Based Applicants Only)

Job Details

Position Title

Program Coordinator – Clinical Education & Telehealth Initiatives

Job Type

Full-Time

Location

100% Remote

COMPANY DESCRIPTION:

Sevaro is a leading tele-neurology company that focuses on delivering innovative healthcare solutions to patients across the globe. At Sevaro, we provide expert neurological care with compassion, collaboration, and data-driven telemedicine.

Our mission is to empower patients with accessible and high-quality care, breaking geographical barriers and improving lives through innovation, regardless of their location.

POSITION HIGHLIGHTS:

Sevaro is looking for a highly organized, detail-oriented, and proactive Program Coordinator to join our team and support the development and execution of our fast-growing clinical education initiatives. This role is critical to the success of our residency rotations, nurse practitioner (NP) student preceptorships, and strategic academic partnerships.

As a Program Coordinator, you will facilitate seamless collaboration across our administrative, clinical, and educational teams to ensure efficient onboarding, scheduling, and support for learners within Sevaro’s cutting-edge virtual teleneurology ecosystem. Your ability to manage multiple priorities, communicate effectively, and drive operational excellence will directly impact the success of our educational mission.

The ideal candidate is detail-oriented, highly organized, and an exceptional communicator. While primarily remote, the position may require minimal travel to partner programs.

RESPONSIBILITIES:

  • Coordinate and manage logistics for clinical education programs, including residency rotations, NP student preceptorships, and strategic academic initiatives.
  • Serve as the primary liaison for academic partners, learners, and internal stakeholders, ensuring clear and consistent communication.
  • Develop, maintain, and track rotation schedules, onboarding workflows, and all required documentation to ensure compliance and readiness.
  • Collaborate cross-functionally with clinical, administrative, and IT teams to support seamless learner integration within Sevaro’s virtual teleneurology environment.
  • Monitor key program metrics and generate regular reports to evaluate program effectiveness and identify areas for continuous improvement.
  • Support the creation and optimization of educational resources, processes, and standard operating procedures to enhance the learner experience and operational efficiency.

QUALIFICATIONS:

  • Bachelor’s degree or equivalent experience in healthcare administration, education, or a related field.
  • 2+ years of experience in program coordination, preferably within a healthcare or academic setting.
  • Exceptional organizational, time management, and communication skills.
  • Proven ability to manage multiple projects in a remote, fast-paced environment.
  • Experience with virtual learning environments and healthcare education preferred.

WHAT WE OFFER:

  • Competitive salary with performance incentives
  • Health, dental, and vision insurance
  • 401(k) offering with company match
  • 100 % remote role with technology package provided
  • 15 days of PTO and paid holidays
  • Generous stock equity offering
 

EQUAL OPPORTUNITY PROVIDER:

We are an equal opportunity employer and value diversity in our workforce. We do not discriminate on the basis of race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected characteristic. All qualified applicants will receive consideration for employment without regard to any such characteristic. We are committed to providing a fair and inclusive working environment for all employees, and we encourage individuals from all backgrounds to apply.

Apply Now

Implementations Project Manager

Full Time

  • 100% Remote (US Based Applicants Only)

Job Details

Position Title

Implementation Project Manager

Job Type

Full-Time

Location

100% Remote

COMPANY DESCRIPTION:

Sevaro is a leading tele-neurology company that focuses on delivering innovative healthcare solutions to patients across the globe. At Sevaro, we provide expert neurological care with compassion, collaboration, and data-driven telemedicine.

Our mission is to empower patients with accessible and high-quality care, breaking geographical barriers and improving lives through innovation, regardless of their location.

POSITION HIGHLIGHTS:

We are seeking a highly skilled and experienced Implementation Project Manager to lead and execute Teleneurology and software implementation projects, including both new client launches and existing program expansions. This is a full-time, remote position offering the flexibility to work from anywhere.

In this role, the Implementation Project Manager will collaborate closely with internal teams and external stakeholders to manage projects from initiation through post go-live. Responsibilities include ensuring project milestones, deadlines, and KPIs are achieved within established timelines.

The ideal candidate is detail-oriented, highly organized, persistent, and an exceptional communicator. While primarily remote, the position may require minimal travel to client sites for pre-go-live meetings.

RESPONSIBILITIES:

  • Lead Project Planning & Alignment: Assist in defining project scope, gathering requirements, and aligning internal and external stakeholders on objectives and deliverables.
  • Client Guidance & Support: Advise clients on project timelines, resource allocation, prioritization, and best practices to ensure a smooth implementation.
  • Workflow & Process Optimization: Design and document detailed workflows and processes to drive project efficiency and execution quality.
  • Accountability & Ownership: Ensure clear ownership of deliverables and accountability across all involved parties.
  • Risk Management: Proactively identify potential project risks and implement mitigation strategies to minimize impact on timeline and outcomes.
  • Cross-Functional Collaboration: Coordinate with implementation teams, subject matter experts, and key stakeholders; facilitate meetings and drive collaboration as needed.
  • Progress Reporting & Communication: Prepare and deliver regular status updates, lead implementation meetings, and maintain transparent communication across all levels.
  • Project Execution & Relationship Management: Drive timely and successful delivery of projects while fostering strong working relationships with clients and internal teams.
  • Post-Implementation Analysis: Lead project debriefs, document key findings, and identify opportunities for continuous improvement and future service line expansion.

QUALIFICATIONS:

  • A Bachelor’s degree or an equivalent combination of education and experience in healthcare
  • Minimum of 2 years of relevant experience in project management and healthcare (Telehealth experience preferred)
  • Strong presentation skills with the ability to effectively communicate with key stakeholders
  • Demonstrated ability to prioritize and work on multiple projects concurrently
  • Excellent written and verbal communication skills
  • Proficiency in MS Office, Google, CRM Tools, Video Conferencing software, as well as project management tools
  • Must meet internet requirements for working from home
  • Ability to travel as required

WHAT WE OFFER:

  • Competitive salary with performance incentives
  • Health, dental, and vision insurance
  • 401(k) offering with company match
  • 100 % remote role with technology package provided
  • 15 days of PTO and paid holidays
  • Generous stock equity offering

 

EQUAL OPPORTUNITY PROVIDER:

We are an equal opportunity employer and value diversity in our workforce. We do not discriminate on the basis of race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected characteristic. All qualified applicants will receive consideration for employment without regard to any such characteristic. We are committed to providing a fair and inclusive working environment for all employees, and we encourage individuals from all backgrounds to apply.

Apply Now

Director of Hospital Partnerships – RN Required

Full Time

  • 100% Remote (US Based Applicants Only)

Job Details

Position Title

Director of Hospital Partnerships – RN Required

Job Type

Full-Time

Location

100% Remote

COMPANY DESCRIPTION:

Sevaro is a leading tele-neurology company committed to delivering cutting-edge neurological care through innovation, data, and compassion. We break down geographical barriers to healthcare by leveraging technology and top-tier clinical expertise, ensuring patients receive timely and effective care—wherever they are.

POSITION HIGHLIGHTS:

We are seeking a dynamic and experienced Director of Hospital Partnerships with an RN background to lead and grow strategic relationships with hospitals and health systems.

This client-facing role is essential in expanding Sevaro’s footprint through thoughtful engagement, clinical credibility, and healthcare expertise.

RESPONSIBILITIES:

  • Develop and nurture high-impact relationships with key stakeholders at partner hospitals and health systems.
  • Serve as a clinical subject matter expert and trusted liaison to hospital leadership and clinical teams.
  • Lead the contracting and onboarding process for new hospital partnerships.
  • Collaborate cross-functionally with Sevaro’s clinical, implementation, and executive teams to ensure smooth program deployment and sustained partnership success.
  • Identify growth opportunities within existing accounts and recommend innovative service enhancements.
  • Represent Sevaro at industry events, conferences, and partner meetings as needed.
  • Ensure alignment between partner goals and Sevaro’s mission, maintaining exceptional client satisfaction.

QUALIFICATIONS:

  • Active RN license (required).
  • Minimum of 5 years of experience in healthcare, including 2+ years in hospital partnerships, clinical sales, or provider relations.
  • Prior experience in neurology, stroke care, or telehealth is a strong plus.
  • Strong interpersonal, communication, and presentation skills.
  • Ability to work independently in a fast-paced, remote-first environment.
  • Willingness to travel occasionally for onsite meetings and conferences.

WHAT WE OFFER:

  • Competitive salary with performance incentives
  • Health, dental, and vision insurance
  • 401(k) offering with company match
  • 100 % remote role with technology package provided
  • 15 days of PTO and paid holidays
  • Generous stock equity offering

 

EQUAL OPPORTUNITY PROVIDER:

We are an equal opportunity employer and value diversity in our workforce. We do not discriminate on the basis of race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected characteristic. All qualified applicants will receive consideration for employment without regard to any such characteristic. We are committed to providing a fair and inclusive working environment for all employees, and we encourage individuals from all backgrounds to apply.

Apply Now

Manager of Provider Experience and Scheduling Coordinator

Full Time

  • 100% Remote (US Based Applicants Only)

Job Details

Position title

Manager of Provider Experience and Scheduling Coordinator

Location

100% Remote

Position Overview

The Manager of Provider Experience and Scheduling Coordinator plays a pivotal role in ensuring the satisfaction and engagement of virtual neurologists within our organization’s network from contract signing until they are put on the schedule. This position is responsible for overseeing and enhancing the overall experience of healthcare providers, building and maintaining strong relationships, and optimizing operational processes to drive provider satisfaction, retention, and compliance.

Essential Responsibilities

  • Oversee and enhance provider experience from contract signing to scheduling.
  • Foster strong relationships with healthcare providers to boost satisfaction, retention, and compliance.
  • Conduct provider onboarding and training to ensure seamless integration.
  • Act as the primary liaison to address provider inquiries and concerns.
  • Leverage advanced technologies to streamline scheduling and anticipate provider needs.
  • Proactively resolve provider issues and adapt to emerging challenges in healthcare.
  • Develop communication and engagement strategies to keep providers informed and engaged.
  • Utilize provider feedback to improve operational processes and personalize interactions.
  1. Provider Relationship Management:
    1. Cultivate and maintain positive relationships with healthcare providers, acting as the liaison for their needs and concerns.
    2. Collaborate with providers to address their inquiries, resolve issues, and facilitate communication between providers and relevant departments within the organization and with hospitals/clients.
    3. Regularly conduct provider satisfaction surveys and gather feedback to identify areas for improvement.
  2. Provider Onboarding and Training:
    1. Develop and implement an effective onboarding process for new providers to ensure they are well-equipped to navigate our systems and services.
    2. Coordinate training sessions or resources to educate providers on our policies, procedures, and best practices.
  3. Provider Support and Issue Resolution:
    1. Proactively identify and address provider concerns or challenges, working closely with cross-functional teams to find solutions.
  4. Provider Engagement and Communication:
    1. Develop and execute strategies to enhance provider engagement by forming strong relationships.
    2. Establish regular communication channels to keep providers informed about updates, changes, and opportunities within the organization.
  5. Performance Metrics and Data Analysis:
    1. Define key performance indicators (KPIs) related to provider satisfaction and regularly analyze data to track progress and identify trends such as less than 7 days to being onboarded from credentials being issued.
    2. Use data-driven insights to develop action plans for improving provider experience.
  6. Process Improvement:
    1. Continuously evaluate and enhance operational processes related to provider interactions and service delivery.
    2. Collaborate with other departments to streamline workflows and reduce friction points for providers.
  7. Scheduling Responsibilities:
    1. Responsible for scheduling over 80 providers nationwide according to contract requirements, credentials, and shift volumes.

Additional Scheduling Responsibilities:

  • Be available to make scheduling changes in case of an emergency or if a provider needs adjustments to their schedule.
  • Monitor the scheduling system for any missing shifts and promptly assign them to ensure all shifts are efficiently covered.
  • Communicate regularly with providers to address any concerns or issues as they arise, fostering a sense of trust and responsiveness.
  • Maintain detailed and accurate records of all scheduling changes and adjustments to ensure accountability and data integrity.

Required Qualifications

  • Bachelor’s degree in healthcare administration, business, or a related field
  • Telemedicine experience
  • Previous experience in provider relations, healthcare management, or a similar role.
  • Strong interpersonal and communication skills, with the ability to build and maintain positive relationships.
  • Data-driven decision-making and analytical skills.
  • Excellent organizational and project management abilities.
  • Problem-solving skills and the ability to handle conflicts effectively.
  • Proficiency in Microsoft Office and relevant software applications.
  • Ability to adapt to changing healthcare landscapes and industry trends.

Why Work For Sevaro

  • Competitive salary with performance incentives
  • Health, dental, and vision insurance
  • 401(k) offering with company match
  • 100 % remote role with technology package provided
  • 15 days of PTO and paid holidays
  • Generous stock equity offering
 
Equal Opportunity Employer

We are an equal opportunity employer and value diversity in our workforce. We do not discriminate on the basis of race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected characteristic.

All qualified applicants will receive consideration for employment without regard to any such characteristic. We are committed to providing a fair and inclusive working environment for all employees, and we encourage individuals from all backgrounds to apply.

Apply Now

Sevaro Launches Nationwide Stroke Awareness Campaign With Racecars, Storybooks, and Student Heroes

May 13, 2025
Sevaro in the news

CHARLOTTE, N.C., May 13, 2025 – A stroke happens every 40 seconds in the U.S.—and every minute without treatment can cost a person 1.9 million brain cells. This May, during Stroke Awareness Month Sevaro Health is shifting the narrative—and the speed—with a bold nationwide campaign designed to educate, empower, and save lives. 

Sevaro, a physician-led, AI-powered virtual neurology company is setting out to educate one million children on how to recognize stroke symptoms using the B.E.F.A.S.T. method: Balance, Eyes, Face, Arms, Speech, Time to call 911. 

At the heart of the initiative is the CHLD Program (Children’s Health Literacy Department) and its children’s book BEFAST, Be a Superhero—authored by a 5-year-old boy. With over 10,000 copies distributed across 25 states, the book is helping kids become first responders in their own homes. Proceeds will fund $50,000 in scholarships to students advancing stroke awareness. 

“We’re not just teaching kids—we’re giving them the power to save lives,” said Dr. Rajiv Narula, CEO of Sevaro Health. “This generation can change the future of stroke care.” 

Want to Be a Stroke Hero in Your Community? 

High school and college students can now apply to become CHLD Youth Ambassadors—a leadership opportunity where you’ll educate kids, earn community service hours, and qualify for scholarships and national recognition. 

  • Applications are open through June 16, 2025 

In a high-octane twist, Sevaro has partnered with rising star racecar driver Donovan Strauss, who will feature the B.E.F.A.S.T. message on his No. 4 Chevrolet in key races this May: 

  • May 3 – Ace Speedway (NC) 
  • May 16 – North Wilkesboro Speedway (NC) 
  • May 31 – Langley Speedway (VA) 

“If through educating kids even one life is saved, we’ve done our job,” said Chauncey Evers, Director of Sevaro’s CHLD program. 

Sevaro’s mission to educate one million children about stroke is made possible through the incredible support of partners across the country. These organizations—ranging from top academic institutions to grassroots nonprofits—are helping bring stroke education into classrooms, clinics, and communities nationwide. 

Sevaro proudly recognizes the following partners for their dedication: 

  • Yale School of Medicine’s Stroke Busters (Connecticut) 
  • IWRBR – I Would Rather Be Reading (Kentucky) 
  • ECU Healthcare (North Carolina) 
  • Piedmont Health (Georgia) 
  • Ochsner LSU Health Shreveport (Louisiana) 
  • St. Joseph’s Hospital (New Jersey) 
  • Toys for Tots (National nonprofit with local chapters nationwide) 

These partners are hosting community events, distributing the BEFAST, Be a Superhero book, and promoting the B.E.F.A.S.T. message across their networks. Their commitment to early recognition and education is helping save lives—one child, one classroom, one community at a time.  

Want to bring stroke awareness to your campus or community?

Here’s how you can take action: 

  1. Become a CHLD Youth Ambassador
    High school and college students across the country are joining the mission to educate 1 million kids about stroke. Apply by June 16: https://sevaro.com/CHLD
  2. Host a Stroke Education Event in Your Community
    Open to people of all ages, we’ll give you the tools to educate children in your school, organization, or neighborhood — including a copy of our children’s book, BEFAST: Be a Superhero. Get started by emailing Chauncey@sevaro.com
  3. Share Stroke Awareness on Social Media
    Your voice matters. Share stroke facts, the BEFAST method, and prevention tips to help protect your family, friends, and followers. Every share makes a difference.

 

About Sevaro 

Sevaro Health is transforming stroke care with AI-powered, real-time teleneurology solutions. Trusted by top hospitals nationwide, Sevaro combines technology, clinical excellence, and heart to save lives when every second counts. 

Media Contact: 
Branden Robinson 
📧 branden@sevaro.com 

🏁 Racing to Raise Awareness: How Sevaro Is Putting Stroke Education in the Fast Lane

Summary: In honor of Stroke Awareness Month, Sevaro has partnered with Donovan Strauss Racing to spread stroke education beyond the hospital and onto the racetrack.

This post covers key stroke statistics, how to recognize a stroke using the BEFAST method, simple prevention tips, and the launch of BEFAST: Be a Superhero—a children’s book that helps families learn the signs of stroke.

Learn how Sevaro’s tech and education efforts are helping more people act quickly and save lives.

When every second counts, you need more than speed—you need knowledge.

May is Stroke Awareness Month, and this year, Sevaro is taking education to the next level—by teaming up with Donovan Strauss Racing to bring stroke awareness to the track. With our name on a high-performance race car and BEFAST messaging front and center, we’re using the visibility of motorsports to reach new audiences with a life-saving message: recognizing the signs of stroke can save a life—maybe even someone you love.

When every second counts, you need more than speed—you need knowledge.

Stroke Is Serious—And More Common Than You Think

Let’s talk facts. Stroke is:

  • The 5th leading cause of death in the U.S.
  • A leading cause of long-term disability
  • Responsible for 1 in 6 cardiovascular deaths
  • Striking someone in the U.S. every 40 seconds

But here’s the good news: most strokes are preventable—and treatable—if they’re caught early.

That’s why Sevaro’s mission is clear: educate, empower, and act fast.

B.E.F.A.S.T.: The Superpower That Saves Lives

The best way to spot a stroke fast? BEFAST.
It’s an easy-to-remember acronym—and now it’s also a children’s book!

What BEFAST stands for:

  • B – Balance: Sudden loss of coordination or dizziness
  • E – Eyes: Blurred or double vision in one or both eyes
  • F – Face: One side of the face droops when smiling
  • A – Arms: Arm weakness or numbness, especially on one side
  • S – Speech: Slurred or hard-to-understand speech
  • T – Time: Time to call 911—immediately

💡 Every minute a stroke goes untreated, nearly 1.9 million brain cells die.

Introducing: BEFAST: Be a Superhero*

Looking for a fun and meaningful way to teach your kids, grandkids, or students about stroke?

Meet BEFAST: Be a Superhero, a beautifully illustrated children’s book that helps kids (and adults!) understand the signs of a stroke and what to do if they see someone in trouble.

It’s engaging, empowering, and perfect for:

  • Families
  • Classrooms
  • Community health programs
  • Stroke survivors who want to educate loved ones

Order your copy now and become part of the superhero squad saving lives through stroke awareness

👉 Pre-order is now available for the next shipment

From the ER to the Track: Why Racing Matters

You might wonder—what does stroke care have to do with race cars?

Simple: Speed.

Just like on the track, stroke treatment is a race against time. At Sevaro, our virtual neurologists use Synapse AI to connect with hospitals in under 45 seconds during a stroke emergency. We help hospitals triage faster, treat smarter, and save lives—coast to coast.

By putting our name on a race car, we’re not just promoting a brand. We’re promoting a movement—to get people talking about stroke, learning the signs, and sharing the message with the people they love.

Stroke Prevention Tips You Can Start Today

Want to reduce your risk? Good news: 80% of strokes are preventable with lifestyle changes.

Here’s what neurologists recommend:

  • Monitor your blood pressure (it’s the #1 stroke risk factor)
  • Move your body—aim for 30 minutes of exercise most days
  • Eat smart—limit salt, sugar, and processed foods
  • Quit smoking
  • Drink less alcohol
  • Treat medical conditions like diabetes, high cholesterol, and AFib
  • Manage stress and sleep (yes, both matter!)

📣 Help Us Spread the Word! Join Us in the Fight Against Stroke

At Sevaro, we’re driven by purpose and powered by speed—both on the track and in the hospital. Stroke care doesn’t have to be delayed, misunderstood, or scary. With the right tools and education, we can change the story.

So start with one small act:

  1. Send this blog post to your family, friends, and co-workers
  2. Order your copy of BEFAST: Be a Superhero
  3. Follow Sevaro and Donovan Strauss Racing on social media for live event coverage and stroke facts all month long
  4. Share the signs of stroke using #BEFAST and #StrokeAwarenessMonth

Together, we’ll help the world BEFAST.

 

* Thanks to @Philips and @AtulGuptaMD for creating this awesome #GetInTheKnow video.  Follow Dr. Gupta to learn more about #healthcare

Manager of Clinical Operations and Quality

Full Time

  • 100% Remote (US Based Applicants Only)

Job Details

Position title

Manager of Clinical Operations & Quality

Location

100% Remote

Position Overview

The Manager of Clinical Operations & Quality is an essential member of our operations team reporting to the Director of Clinical Operations & Quality. This position is responsible for implementations, quality and will support the ongoing operations of Sevaro’s Telehealth Programs to new and existing hospital partners.

The incumbent provides consistently excellent service to our hospital partners and internal team members consistent with the mission and vision of Sevaro Health.

Essential Responsibilities

Telehealth Implementations

  • Manages project plans and related documents for telehealth program implementations.
  • Communicates with key project stakeholders on details and deliverables.
  • Manages multiple implementation projects simultaneously.
  • Maintain detailed project management documentation and workflows and
  • Provide detailed reports of project progress to the internal leadership team.
  • Schedule and coordinate onsite implementation visits to hospitals in accordance with Sevaro’s goals and objectives.

This role could require involvement in recruitment of neurologists, credentialing & licensing positions.

Quality Improvement

Daily

  • Review all case logs for accuracy with same-day communication to providers
  • Review all issues daily and report back with same-day communication to hospital stroke coordinator
  • Review all thrombolytic cases from day prior for DTN time, delays, PI opportunities, if DTN >45, start RCA and inform hospital SC the same day.
  • Manage any documentation requests from hospitals and notify providers with same-day notification
  • Schedule monthly quality meetings with hospitals to close the loop on all requests for QI
  • Ensure any hospital concerns/issues/case review are escalated appropriately for physician review and discussed in as close as real me as possible with hospital staff with action plan and resolution
  • Huddle with Regional Stroke Director daily in morning to discuss any quality
  • concerns as needed

Monthly

  • Monthly stroke data reported per site, per provider, company wide.
  • Participate in hospital stroke committee meetings
  • Participate in hospital education/trainings
  • Arrange for hospital education lectures
  • Arrange for Sevaro Education Series
  • Obtain monthly case studies

As Needed

  • Participate in pre-implementation process/weekly meeting with new hospitals onboarding
  • Create standard work documents/protocols
  • Assist with updating and creating clinical practice guidelines
  • Review of stroke alert protocols/order sets
  • Facilitate mock drills at sites

Physician Relationship Management

  • Owns the day-to-day operational relationship with Sevaro’s physicians through their Sevaro career.
  • Acts as primary contact for all physician questions, concerns, and needs. Escalating issues and delegating tasks as necessary.

Hospital/Program Relationship Management

  • Owns the day-to-day operational relationship with Sevaro’s hospital partners from the point contract signing to.
  • Telehealth program implementation and onward.
  • Acts as the primary contact for all hospital partner operational questions, concerns, and needs. Escalating issues and delegating tasks as necessary.
  • Schedule and coordinate onsite quality and/or service expansion visits to hospitals in accordance with Sevaro’s goals and objects.
  • Collaborate with medical professionals and hospital personnel to understand patient needs and tailor our programs to meet those needs effectively.
  • Provide educational materials and resources to hospital partners ensuring they are informed about Sevaro’s available support and services.

General

  • Utilizes communication and relationship skills with internal team members and hospital partners to ensure a high standard of quality within our telehealth programs.
  • Tracks and reports key performance indicators/metrics.
  • Attend relevant training sessions and stay updated on best practices in teleneurology/ stroke care.

Required Qualifications

  • RN License
  • Previous experience in healthcare setting, preferably Stroke Program Management
  • Project management experience
  • Intermediate or higher skill level in MS Office (Word, Excel, PowerPoint) and Google Suite ( Docs, Sheets, Forms, Slides)
  • Excellent interpersonal, presentation, communication, and relationship skills
  • Exhibits detail-oriented, analytical approach to work
  • Keeps commitments to deadlines
  • Able to work through critical or escalated issues affecting customers and teammates
  • Demonstrates the discipline to function comfortably in a fast-paced 100% remote work environment

Why Work For Sevaro

Sevaro is a rapidly growing player in the Telestrokespace! We are fully committed to our company vision of enabling patents to live meaningful and healthier lives.

Our passion for our patents is equally matched with our passion for our people. We provide our employees with an excellent work-life balance and a family-like culture. All of our full-time employees receive the following benefits:

  • Medical, Dental, and Vision insurance
  • Short term disability insurance
  • Great PTO benefits
  • Company-paid holidays
  • All needed technology equipment to perform dues
  • 100% remote working environment
Apply Now

Help Us Save Lives: Join the CHLD Youth Ambassador Program

CHLD Youth Ambassador Program header image

One Million Kids, One Mission: Educate one million children on how to recognize and respond to the signs of stroke—arming them with life-saving knowledge that could help protect their parents, grandparents, teachers, or peers.

Apply at the bottom of the page.

CHLD by Sevaro: Turning Kids into Life-Saving Superheroes

At Sevaro, our mission has always been clear—save lives through innovative neurology solutions, compassionate care, and a relentless commitment to SEVA, the Sanskrit word for “selfless service.” That spirit of service lives at the heart of everything we do, and it’s the driving force behind CHLD: our Children’s Health Literacy Department.

Why CHLD Matters

Every 40 seconds, someone in the U.S. has a stroke. Every 4 minutes, someone dies from one. And yet—80% of strokes are preventable.

CHLD is more than an educational program. It’s a national initiative with a bold goal: educate one million young people to recognize the signs of stroke and take life-saving action.

By empowering kids early, we’re not just teaching them how to protect their loved ones—we’re building a healthier, more informed generation.

What Is CHLD?

CHLD is Sevaro’s flagship health literacy initiative designed to bring stroke education and prevention strategies into schools, after-school programs, and youth organizations across the U.S.

Through interactive tools like our “BE FAST, Be a Superhero” book series, hands-on workshops, and ambassador-led outreach, CHLD equips students with:

  • The ability to identify stroke symptoms quickly using BE FAST

  • Understanding of how and when to call 911

  • Awareness of risk factors like high blood pressure

  • Confidence to act in real-time, possibly saving a life

Fueled by SEVA

Sevaro was founded on the principle of SEVA: service without expectation. That philosophy doesn’t stop with patients. It extends into schools, homes, and communities.

CHLD is an extension of that belief—a mission to deliver vital health education to children who otherwise might never learn what a stroke looks like or how to respond.

We’re not just teaching kids facts—we’re giving them the tools to become real-life superheroes.

Big Impact, Bigger Vision

Since launch, CHLD has:

  • Distributed over 10,000 stroke awareness books in 25 states and counting

  • Partnered with Yale School of Medicine’s Stroke Busters program

  • Announced two $25,000 scholarships for students advancing stroke awareness

  • Donated 1,000 books to expand Yale’s youth health programs

  • Opened applications for CHLD Youth Ambassadors, who will lead local outreach in their communities

You can now purchase the “BEFAST, Be a Superhero” book on Amazon, and 100% of proceeds fund scholarships for high school and college students driving stroke awareness forward.

How to Get Involved

Whether you’re a student, teacher, parent, or community leader—you can help.

  • Become a CHLD Youth Ambassador (apply below)

  • Launch a stroke awareness program at your school

  • Partner with us to expand our reach

This is your chance to help create a generation of lifesavers.

Apply to become a CHLD Youth Ambassador using the form below.

Together, we will reach one million children.
Together, we will SEVA Life.

Empowering the Next Generation: Sevaro and Yale Launch National Stroke Awareness Campaign for Youth

Sevaro Partners with Yale School of Medicine

One Million Kids, One Mission.

Sevaro & Yale School of Medicine Stroke Neurologists Unite to Teach Stroke Awareness

When it comes to stroke, time is brain—and education saves lives.

That’s why Sevaro, the leader in AI-powered teleneurology and virtual stroke care, has teamed up with stroke neurologists at Yale School of Medicine to launch a nationwide effort to bring stroke awareness to the next generation through Sevaro’s Children’s Health Literacy Department (CHLD) initiative.

One Million Kids. One Mission.

The partnership centers around a bold goal: educate one million children on how to recognize and respond to the signs of stroke—arming them with life-saving knowledge that could help protect their parents, grandparents, teachers, or peers.

As part of this collaboration, Sevaro and Yale’s Stroke Busters program will award two $25,000 scholarships—one to a high school student and another to a college student—who present innovative ideas that raise community awareness around stroke prevention and action.

BEFAST, Be a Superhero

At the heart of this campaign is Sevaro’s childrens stroke education book, “B.E.F.A.S.T., Be a Superhero.” Designed to be engaging and accessible for young readers, the book teaches the signs of stroke and how to respond—reinforcing the “B.E.F.A.S.T.” acronym used in stroke identification.

Over 10,000 copies have already been distributed, with another 3,000 pre-ordered—reaching families in 25 states and counting. As part of this initiative, Sevaro will donate 1,000 books to Yale’s Stroke Busters program to help bring this critical education into more classrooms and communities.

Even better? You can now purchase the book on Amazon, and 100% of all book sales go toward funding the CHLD Education Stipends.

Why Stroke Awareness for Kids Matters

  • Every 40 seconds, someone has a stroke in the U.S.

  • Every 4 minutes, someone dies from one.

  • But 80% of strokes are preventable.

“Health literacy is one of the most powerful tools we have to change these outcomes,” says Dr. Rachel Forman, Assistant Professor and Stroke Neurologist at Yale New Haven Hospital. “Sevaro’s mission aligns perfectly with our goal to bring life-saving stroke education into schools and households.”

Father and son pose with the BEFAST Be A Superhero book

Rooted in SEVA

Sevaro’s culture is deeply rooted in SEVA, the Sanskrit word for selfless service. That spirit is what drives the CHLD initiative and the broader work Sevaro does to improve access to care through cutting-edge telestroke and teleneurology technology.

“CHLD is about more than education—it’s about empowering kids to become health leaders in their communities,” said Dr. Rajiv Narula, CEO of Sevaro. “We believe in building healthier futures, one child at a time.”

How to Get Involved

  • Stroke Awareness Programs – Through Yale School of Medicine’s Stroke Busters after-school initiative, children will take home life-saving knowledge.
  • CHLD Education Stipend – Two students will be awarded $25,000 each for their contributions toward innovative ways to raise stroke awareness.
  • CHLD Youth Ambassadors – High school and college students can apply to become CHLD Youth Ambassadors and take part in the mission. Apply Here by June 16 at 12 PM EDT.
  • Buy the Book – Every purchase funds student-led stroke awareness work.

“This isn’t just a campaign. It’s a movement,” says Chauncey Evers, National Director of CHLD. “We’re inviting educators, students, and families to join us—and to help save lives in the process.

One Million Kids, One Mission: Sevaro & Yale School of Medicine Stroke Neurologists Unite to Teach Stroke Awareness

April 7, 2025
Sevaro in the news

April 7, 2025 – East Brunswick, NJ – Sevaro, the leading provider of AI-powered virtual neurology and intelligent analytics, has partnered with stroke neurologists at Yale School of Medicine as part of its ongoing Children’s Health Literacy Department (CHLD) initiative.

A group of kids from the CHLD innitiative

This collaboration expands efforts to educate one million young people on recognizing the signs of stroke and taking life-saving action.

As part of this partnership, Sevaro and Yale School of Medicine’s Stroke Busters program will award two $25,000 education stipends—one to a high school student and another to a college student—who present innovative ways to improve community health through stroke awareness.

Sevaro’s CHLD initiative collaborates with schools, hospitals, and organizations across the country to improve awareness around stroke and cardiovascular disease. Since launching, CHLD has distributed over 10,000 copies of the “BEFAST, Be a Superhero” book, with another 3,000 already pre-ordered—delivering stroke education to children and families in 25 states and counting.

Father and son pose with the BEFAST Be A Superhero book

In support of the partnership, Sevaro will donate 1,000 books to Yale School of Medicine’s Stroke Busters program to help expand the program’s reach and impact.

Additionally, “BEFAST, Be a Superhero” is now available for purchase on Amazon, and 100% of proceeds from book sales will directly fund the CHLD Education Stipends, helping students turn their stroke awareness ideas into life-saving action.

“Every 40 seconds, someone has a stroke, and every 4 minutes, someone dies from one—yet 80% of strokes are preventable,” said Dr. Rachel Forman, Assistant Professor and Stroke Neurologist at Yale New Haven Hospital. “Health literacy is one of the most powerful tools we have to change this. Sevaro’s mission aligns with our vision of bringing life-saving education into schools and homes.”

“At Sevaro, our culture is defined by SEVA, a Sanskrit word meaning selfless service,” said Dr. Rajiv Narula, CEO of Sevaro. “CHLD is an extension of that belief; we empower kids with the knowledge to recognize a stroke and take action. It’s an honor to join forces with Yale School of Medicine to inspire young people to save lives through education and service.”

Opportunities to Get Involved:

  • Stroke Awareness Programs – Through Yale School of Medicine’s Stroke Busters after-school initiative, children take home life-saving knowledge.

  • CHLD Education Stipend – Two students will receive $25,000 each for contributing innovative ideas that improve stroke awareness.

  • CHLD Youth Ambassadors – High school and college students can apply to join the mission. Apply by June 16 at 12 PM EDT. APPLY HERE

“This is a call to action,” said Chauncey Evers, CHLD National Director. “If you care about community health and want to empower kids to be real-life superheroes, we want to work with you.”

Together, we will reach one million children.
Together, they will SEVA Life.

About Sevaro

Sevaro is revolutionizing neurology through intelligent technology and AI-powered innovation. Creator of Synapse AI—the first physician-built platform that combines smart triage, real-time analytics, and seamless documentation—Sevaro empowers hospitals to future-proof their neurology programs with a scalable hybrid care model.

By integrating virtual neurology with in-house teams on a single workflow, Sevaro eliminates inefficiencies, reduces burnout, and accelerates life-saving care. With a mission rooted in SEVA, or selfless service, Sevaro is not just improving stroke and neuro care—it’s reimagining how it’s delivered.

For partnership opportunities, contact:

  • Chauncey Evers at CHLD@Sevaro.com
  • Rachel at Rachel.Forman@Yale.edu

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