The Problem
Currently, providers have to deal with multiple EMR, Video platforms, imaging systems and other internal tools. They have to remember the URLs, login credentials, and names of the platforms for each hospital.
Some additional challenges are:
- Tool Overload
- No visibility of missed calls
- No visibility of peer provider’s availability
- Manual logging of phone and video calls timestamp
- Challenges in communicating with peer doctors for clinical discussions
- No standard voicemail feature
- If a provider rejects a call, the call will go to their voicemail
How We Help: The Sevaro Solution
Synapse 2.0: Everything a neurologist needs to practice telemedicine, all on one screen. Includes EMR integration, Imaging, Video, and Documentation.
OneCall™
Begin making treatment decisions immediately by connecting your Telestroke programs with on-call physicians within 45 seconds.
SimpleScheduler
Ensures that the correct providers are on the schedule at the correct time based on state licenses, credentials and privileges, and enables automatic backup and non-urgent coverage models.
Nirvana Notes
Capture, automate, and sync data captured during the provider’s interaction with Synapse, providing quick and easy visibility into a patient encounter and enabling clinicians to provide a higher quality of patient care.
Triage App
Enables providers to answer calls and capture basic patient information in a HIPPA compliant application while on-the-go. Also allows Sevaro OneCall to bypass voicemails and to direct the call immediately to the next available provider as needed.
Key Features of Synapse 2.0
What can you do in the Synapse 2.0 portal?
View Missed Call Notifications & Tracking
Providers will receive notifications for all missed calls and they can call back the facility from right there.
This ensures that no calls are left unattended.
Receive Incoming Calls
Provider has options to:
- Accept a call, or
- Request backup
Manage Multiple Calls
Providers can switch between calls by putting call on hold.
Start Video Session
The provider can start a video call with the hospital from Synapse. No need to look for the EMR system or Telemed platform. Synapse knows what video platform or EMR system a particular hospital is using.
Assign cases to other providers
Providers can assign the cases to peer providers.
Request IT Support
You don’t have to go outside the application to ask for IT help. In order to reach Sevaro internal IT team, you can just create a ticket. To reach out to hospital IT team, you can make a call.
Other Features
- Conduct rounding sessions
- Automated call logging
- See availability status of peer providers
- Tagging of outgoing calls
- Hold and resume calls
- Assign case to another provider
- Track KPI Metrics
- Voicemails auto attached to case logs
Ready to See Synapse 2.0 in action?
Due to an overwhelming response, we’ve had to pause new demo requests for Synapse 2.0. But don’t worry, you haven’t missed your chance! Secure your position by signing up to be notified as soon as we resume.
Join our waitlist now and ensure you’re first in line to witness the revolutionary capabilities of Synapse 2.0, our groundbreaking virtual neuro platform that will empower your hospitals telestroke program.