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Full Stack Developer – Healthcare SaaS

Full Time

  • 100% Remote

Job Details

Position Title

Full Stack Developer – Healthcare SaaS

Reports To

Head of Technology

Location

100% Remote

Employement Type

Full-Time

ABOUT SEVARO

Sevaro Health is a rapidly growing, physician-founded teleneurology company transforming neurological care through technology, clinical excellence, and operational efficiency. We deliver 24/7 tele-stroke and inpatient neurology coverage across the U.S., supported by our proprietary Synapse AI platform and data-driven workflows.

We develop scalable healthcare SaaS solutions that empower physicians, hospitals, and clinical operations teams — improving patient care delivery, reducing door-to-needle time, and increasing access to neurologists nationwide.

We are expanding our engineering team and seeking a Full Stack Developer experienced in building modern SaaS products with Node.js and Angular. This role will play a key part in architecting, building, and scaling HIPAA-compliant healthcare technology products while integrating AI-powered features into mission-critical workflows.

POSITION OVERVIEW

The Full Stack Developer will be responsible for designing and developing end-to-end SaaS functionalities, ensuring performance, scalability, and compliance. You’ll collaborate with engineering, product, and design teams across geographies and contribute to architectural decision-making as we scale our healthcare platform.

KEY RESPONSIBILITIES:

  • Design, develop, and maintain SaaS applications using Node.js, Angular, and MongoDB
  • Write clean, scalable, testable code following development best practices
  • Translate functional and non-functional requirements into architecture and implementation
  • Collaborate with engineering, QA, product, design, and operations teams across time zones
  • Build secure, HIPAA-compliant healthcare applications with focus on performance and reliability
  • Integrate AI-powered features and automation into neurology workflows
  • Participate in architecture discussions, driving scalability and system design decisions
  • Create and maintain documentation, coding standards, and testing frameworks
  • Participate in code reviews, agile rituals, and sprint planning
  • Debug, diagnose, and resolve issues across the stack

QUALIFICATIONS

  • 5+ years of full-stack development experience in a product-based company

  • Bachelor’s degree in Computer Science, Software Engineering, or related technical field.

  • Strong expertise in Node.js, Angular (2+), and MongoDB
  • Experience building and scaling SaaS platforms (healthcare preferred)
  • Understanding of security, compliance, and data privacy requirements (HIPAA/SOC2)
  • Experience with cloud platforms (AWS, Azure, or GCP)
  • Familiarity with microservices and API-first development
  • Experience working with distributed teams and strong communication skills
  • Ability to thrive in a fast-paced, scaling environment
  • Experience integrating AI/ML features preferred

NICE TO HAVE

• Docker, Kubernetes, CI/CD pipelines

• Knowledge of FHIR/HL7 or interoperability standards

• Exposure to mobile development or React Native

• Open-source contributions or community involvement

WHY JOIN SEVARO

  • Help shape a first-of-its-kind outpatient neurology model that improves access and outcomes nationwide.
  • Join a mission-driven, provider-first organization that empowers clinicians with cutting-edge technology.
  • Collaborate with passionate clinical, operational, and technology leaders driving meaningful innovation.
  • Play a critical role in bridging inpatient and outpatient neurology to create a seamless continuum of care.
  • Grow with a rapidly scaling, Series B-backed healthcare technology company.

BENEFITS

We offer a competitive and comprehensive total rewards package, including:

  • Competitive base salary and bonus structure
  • Equity participation for long-term value creation
  • Medical, dental, and vision insurance
  • 401(k) plan with company contribution
  • Generous PTO and paid company holidays
  • Continuing education and professional development support
  • Flexible remote-first work environment
  • Opportunity for rapid career growth as the organization scales

EQUAL OPPORTUNITY EMPLOYER

Sevaro Health is proud to be an Equal Employment Opportunity employer. We are committed to fostering an inclusive, diverse, and equitable workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, disability, veteran status, or any other protected characteristic. We celebrate diversity and are dedicated to creating an environment where all team members can thrive.

Apply Now

Empowering the ED Team: The Stroke Coordinator’s Transformational Role in Emergency Stroke Care

By Melanie Winningham, M.D., Vice President of Clinical Strategy & Partnerships, Sevaro Health 

Key Points Summary

  • Stroke coordinators ensure emergency stroke care runs smoothly by managing workflows, confirming resource readiness, and facilitating communication across departments.

  • By fostering continuous learning, multidisciplinary collaboration, and public recognition of improvements, stroke coordinators help build a resilient, high-performing stroke team.

  • Stroke coordinators champion tools like telemedicine, AI-powered imaging, and EHR-integrated clinical pathways to enhance decision-making and support the ED team.

  • Providing clear decision trees, checklists, and guidelines, stroke coordinators can help reduce uncertainty and allow ED teams to focus on timely, accurate patient care.

  • Stroke coordinators strengthen ED team confidence through hands-on training, judgment-free case reviews, and real-time support during acute stroke cases.

A Clinical Scenario

The paramedic report was concise: possible stroke, subtle right-sided symptoms, uncertain timing. The ED team moved efficiently – NIHSS underway, IV access placed, imaging ordered. It was a familiar scenario, but one that required tight adherence to timelines and coordination across multiple departments.

The stroke coordinator stepped in – not to direct the clinical exam, but to keep the system around the exam running smoothly. She confirmed CT readiness, pulled the last known well from EMS documentation, and cross-checked for any prior imaging that radiology might need.

“I’ve confirmed CT is clear and labs are tracking the STAT draw,” she updated the charge nurse. “Neurology is looped in. These borderline-onset cases tend to get delayed, so I’ll keep things moving so we stay on target.”

The charge nurse nodded. “Perfect. Thank you for the backup.”

The stroke coordinator pulled up the recent stroke workflow update, making sure the team had everything they needed to apply the new process changes reviewed in last week’s education session. She made a quick note to follow up with EMS later – another example of onset-time uncertainty that could be improved through community outreach and training.

Minutes later, the patient was moving to CT without delay. Handoffs were clean, communication was aligned, and every team member knew their next step.

As the stroke attending walked toward radiology, he said, “Your oversight keeps everything moving in the right direction.”

The coordinator responded simply, “Our team is solid. I just help the system run the way it’s supposed to.”

Nothing dramatic – just coordinated processes, supported teams, and quiet reinforcement of workflows that help good clinicians work even faster and more confidently.

Where Skill Meets Support

Emergency department teams are the first line of defense for stroke patients, navigating split-second decisions under intense time pressure. Even experienced ED care teams encounter the inherent complexity of early stroke assessments – and research shows this complexity reflects the nature of stroke itself, not the abilities of the ED clinicians caring for these patients.

Many ED care teams naturally desire greater confidence in neurological evaluations. The stakes are high, and early decisions shape outcomes. Strengthening confidence is not merely an educational initiative; it is an opportunity to uplift the ED team, streamline care, and reduce unnecessary transfers while preserving patient safety.

This is where stroke coordinators make their most meaningful impact.

Positioned uniquely at the intersection of Emergency Medicine, Neurology, and quality improvement, stroke coordinators understand the pace of the ED, the nuance of stroke protocols, and the importance of real-time support. They see patterns across myriad cases, and they understand exactly what ED teams need to feel supported – clear pathways, practical guidance, and a reliable connection to expert input.

By offering this combination of structure and support, stroke coordinators transform uncertainty into assurance. And that assurance becomes the foundation of stronger, faster, and more confident stroke care – delivered by ED teams who trust their skills and know they are not working alone.

As a Stroke Coordinator, my work lives in the moments most people never see – the education that prevents a stroke, the workflow that saves a minute, the conversation that changes a culture.

At its core, this role is about connection: being the traffic controller who guides every moving part in the right direction, and the glue that holds teams, processes, and purpose together. Those quiet efforts become faster responses, stronger systems, and the difference that gives patients their best possible chance forward. And knowing that is what fills this role with purpose every single day.

Nina A. Cruz, MSN, APRN, FNP-BC, SCRN
BHM Stroke Program Coordinator
Miami Neuroscience Institute, Baptist Health South Florida

How Stroke Coordinators Bridge Emergency Medicine and Stroke Care

Stroke coordinators occupy a unique role within the hospital ecosystem. They work shoulder-to-shoulder with ED teams, understand stroke protocols intimately, and maintain direct relationships with neurologists and neurointerventionalists. This positioning allows them to streamline communication, reinforce protocols, and help the ED team maintain pace during complex presentations.

Confidence in stroke care rarely comes from theoretical knowledge alone. It grows through hands-on experience, accessible protocols, and reliable support – and stroke coordinators bring all three. Their cumulative exposure to different types of stroke cases naturally builds pattern recognition and clinical intuition, which they can share with ED care teams through real-time collaboration.

Training Strategies to Build ED Team Confidence

Case Reviews That Encourage Learning, Not Judgment

Monthly, judgment-free case reviews allow ED teams to reflect and grow. Highlighting both positive outcomes and challenging cases reinforces the reality that outcomes don’t always mirror decision quality – and that learning is the goal.

 

Stroke Recognition Training

Early recognition of subtle or atypical symptoms builds confidence. Reviewing stroke mimics, small-vessel presentations, posterior circulation signs, and LVO screening tools equips ED teams to make rapid, informed decisions.

 

Mock Codes and Realistic Scenarios

Simulated stroke alerts for wake-up strokes, complex comorbidities, and anticoagulated patients offer ED care teams a safe environment to practice high-pressure decision making.

Hands-on learning empowers ED teams to approach acute stroke care with clarity and assurance.

 

Clear Stroke Protocols Remove Uncertainty

ED teams thrive when guidance is clear and accessible.

  • Decision trees for thrombolysis, emergent EVT, and transfers
  • Checklists outlining timing goals, assessments, and communication points
  • Guidelines specifying when and how to involve neurologists

These tools reduce cognitive burden and allow ED teams to focus on what matters most: timely, accurate patient care.

 

Real-Time Support: Confidence at the Bedside

Some of the most meaningful confidence-building occurs during active stroke cases.

Stroke coordinators support the ED team by:

  • Participating in bedside neurological assessments
  • Facilitating rapid neurologist access through direct lines or telemedicine
  • Offering balanced, constructive debriefs that highlight strengths first

When ED teams feel supported in the moment, their confidence deepens case by case.

 

Technology That Enhances ED Decision-Making

Stroke coordinators champion the adoption and training of tools such as:

  • Telemedicine for instant neurologist support
  • AI-powered imaging tools that enhance awareness and communication
  • EHR-integrated stroke pathways that guide workflow in real time

These tools do not replace ED judgment – they reinforce it, offering reassurance during complex cases.

 

Building a Culture of Continuous Learning

Confidence develops over time in environments that value growth.

Stroke coordinators nurture this environment with:

  • Multidisciplinary rounds
  • Continuing education opportunities
  • Peer mentorship among ED care team members
  • Recognition of improvements and supportive responses to challenges

This approach strengthens not only the individuals, but the entire ED team.

 

Measuring the Impact of Confidence-Building Efforts

Meaningful metrics include:

  • Thrombolytic and EVT treatment times
  • Thrombolytic utilization rates
  • Transfer rates
  • Patient outcomes and follow-up reviews

Sharing improvements publicly reinforces pride and confidence within the ED team.

Conclusion: The Stroke Coordinator’s Transformational Role in Emergency Stroke Care

Stroke coordinators strengthen far more than protocols – they strengthen relationships, systems, and the connections that allow high-performing ED teams to deliver exceptional care.

By enforcing workflows, interpreting data, fostering education, and bridging communication within the hospital and across the community, they create an environment where skilled clinicians can act with clarity and confidence.

When the processes run smoothly, the ED team is free to focus on what matters most: rapid recognition, decisive action, and the patient in front of them.

The impact is measurable, but it is also deeply human – every streamlined handoff, every aligned decision, every saved minute becomes part of the collective effort to give stroke patients their best possible chance. In this way, stroke coordinators do more than support the ED team – they elevate the entire system of care.

Let's Connect

Melanie Winningham, MD:

As physician leader at Sevaro Health, Dr. Melanie Winningham has had the privilege of shaping how neurological care is delivered at scale. Her work blends clinical insight with strategic leadership, focused on building partnerships that expand access, support physicians, and improve outcomes for patients when every second counts.

Dr. Winningham is passionate about creating systems that serve both patients and providers – leveraging virtual care, AI-powered tools, and innovative workflows to reduce burnout and make care more human. She believes the best solutions are built in collaboration with the people who use them and is proud to lead alongside a team that’s reimagining what’s possible in virtual neurology.

Paralegal – Part Time

Full Time

  • 100% Remote

Job Details

Position Title

Paralegal – Part-Time 

Reports To

COO

Location

100% Remote

Employement Type

Full-Time

ABOUT SEVARO

Sevaro Health is a rapidly growing teleneurology company transforming how neurological care is delivered through innovative technology, clinical expertise, and a provider-first culture. We partner with hospitals and health systems nationwide to deliver 24/7 acute neurology coverage—and are now expanding into outpatient neurology to create a seamless continuum of care from hospital to home.

POSITION OVERVIEW

Sevaro is seeking a motivated and detail-oriented Part-Time Paralegal to support day-to-day legal and compliance operations. You will assist with document preparation, contract review, regulatory research, and compliance tracking in a fast-moving, high-growth environment. Success in this role looks like airtight documentation, on-time deliverables, crisp communication, and impeccable confidentiality.

KEY RESPONSIBILITIES:

  • Draft, review, and format legal documents, agreements, and correspondence.
  • Maintain organized records of contracts, filings, and compliance materials.
  • Conduct legal and regulatory research under the supervision of counsel.
  • Assist with contract lifecycle activities (renewals, amendments, signatures).
  • Support corporate governance tasks and compliance reporting.
  • Coordinate with internal teams and external counsel/partners.
  • Uphold secure handling of confidential information and company data.

QUALIFICATIONS

  • Bachelor’s degree or certification in Law/Legal Studies or related field (LL.B preferred).
  • 1–3 years of experience as a paralegal, legal assistant, or compliance associate.
  • Working knowledge of contract law and corporate procedures.
  • Excellent written and verbal communication skills.
  • Proficiency with Microsoft Office, Adobe Acrobat, and document management tools (e-signature, redlining, version control).
  • High attention to detail; able to prioritize and work independently in a dynamic setting.

WHY JOIN SEVARO

  • Help shape a first-of-its-kind outpatient neurology model that improves access and outcomes nationwide.
  • Join a mission-driven, provider-first organization that empowers clinicians with cutting-edge technology.
  • Collaborate with passionate clinical, operational, and technology leaders driving meaningful innovation.
  • Play a critical role in bridging inpatient and outpatient neurology to create a seamless continuum of care.
  • Grow with a rapidly scaling, Series B-backed healthcare technology company.

BENEFITS

We offer a competitive and comprehensive total rewards package, including:

    • Competitive base salary and bonus structure
    • Equity participation for long-term value creation
    • Medical, dental, and vision insurance
    • 401(k) plan with company contribution
    • Generous PTO and paid company holidays
    • Continuing education and professional development support
    • Flexible remote-first work environment
    • Opportunity for rapid career growth as the organization scales

EQUAL OPPORTUNITY EMPLOYER

Sevaro Health is proud to be an Equal Employment Opportunity employer. We are committed to fostering an inclusive, diverse, and equitable workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, disability, veteran status, or any other protected characteristic. We celebrate diversity and are dedicated to creating an environment where all team members can thrive.

Apply Now

Sevaro Health Named to the 2025 CB Insights’ List of the 50 Most Promising Digital Health Startups 

October 28, 2025
Sevaro in the news thumbnail

NEW YORK, October 28, 2025 – CB Insights named Sevaro Health to its seventh annual Digital Health 50, showcasing the 50 most promising private digital health companies in the world. 

“The 2025 Digital Health 50 winners are high-momentum companies poised to define the next era of healthcare,” said Ellen Knapp, Principal Analyst at CB Insights. “This year’s cohort is advancing the shift from reactive to proactive care, developing AI solutions tailored to healthcare’s unique regulatory environment, and addressing critical sector-wide challenges from care access to provider burnout and workforce shortages.” 

Powered by Synapse AI, Sevaro has built a system that integrates virtual neurologists directly with hospital teams to streamline workflows, reduce documentation fatigue, and deliver real-time insights that improve patient outcomes. Sevaro’s industry-leading 45-second response times ensures stroke patients receive expert care when every second counts.  

“Being named to the CB Insights Digital Health 50 is a tremendous honor and a testament to the relentless work our team has put in over the past 6 years” said Rajiv Narula, M.D., CEO and Founder of Sevaro. “At Sevaro, we’ve been redefining teleneurology by fusing cutting-edge technology with seamless clinical collaboration. As a physician-led organization, we’re proud to combine clinical expertise with innovation to help hospitals elevate neurological care, optimize operations, and ultimately save lives.” 

The CB Insights list primarily includes early and mid-stage startups driving innovation across digital health including: Nabla, Ambience, Hippocratic AI, Neko and RadAI. The organization picked winning companies based on CB Insights datasets, including deal activity, industry partnerships, team strength, investor strength, employee headcount, and proprietary Commercial Maturity and Mosaic scores, where Sevaro is in the top 1%. CB Insights also dug into Analyst Briefings submitted directly by startups. 

Quick facts on the 2025 Digital Health 50: 

  • The 50 winners span categories such as care delivery, revenue cycle management, drug discovery & development, and diagnostics. 
  • This year’s cohort is deploying AI across a wide variety of use cases, with notable adoption of agentic AI, voice AI, and automated provider workflows. 
  • Collectively raised $2B in equity funding in 2025 YTD (as of 10/14/2025). 
  • 52% are early-stage companies (seed/angel or Series A funding). 
  • Established 140+ business relationships since 2024 with industry leaders including Cleveland Clinic, IBM, and Novartis. 

About CB Insights 

CB Insights is the leader in predictive intelligence on private companies. It delivers instant insights that help you source and analyze private companies, focus on the right markets, and stay ahead of competitors. Our AI agents are powerful because they translate signals into the exact outputs your teams need to move first — defensible, sourced, and board-ready. To learn more, please visit www.cbinsights.com.  

About Sevaro 

Sevaro Health is a physician-led virtual neurology company delivering comprehensive care across the neurological journey. Through its Synapse AI platform, Sevaro partners with hospitals nationwide to expand access to neuroscience services, improve outcomes, and support long-term financial sustainability. 

Rooted in the Sanskrit word Seva, meaning selfless service, Sevaro is committed to being the best place for neurologists to work and the most reliable partner for hospitals building the future of specialty care.  

Press Contact: 

John Ricks 
Senior Marketing Manager, 
Sevaro Health 
John@Sevaro.com 

Director of Outpatient Neurology Services

Full Time

  • 100% Remote

Job Details

Position Title

Director of Outpatient Neurology Services 

Reports To

Chief Operating Officer

Location

100% Remote

Employement Type

Full-Time

ABOUT SEVARO

Sevaro Health is a rapidly growing teleneurology company transforming how neurological care is delivered through innovative technology, clinical expertise, and a provider-first culture. We partner with hospitals and health systems nationwide to deliver 24/7 acute neurology coverage—and are now expanding into outpatient neurology to create a seamless continuum of care from hospital to home.

POSITION OVERVIEW

Sevaro is seeking an experienced and forward-thinking leader to build, launch, and oversee our new outpatient neurology program. This is a high-impact role responsible for designing scalable workflows, care models, clinical pathways, staffing strategies, and technology integrations to support virtual and hybrid neurology care delivery.

The ideal candidate brings deep experience in neuroscience or outpatient specialty environments, with proven success leading multidisciplinary teams, optimizing clinical operations, and driving patient-centered outcomes. This role requires creativity, innovation, and operational discipline to reimagine outpatient neurology in the digital era.

KEY RESPONSIBILITIES:

Program Design & Development

  • Build Sevaro’s outpatient neurology framework from concept through implementation.
  • Develop staffing models, care pathways, patient engagement workflows, and quality standards.

 

Cross-Functional Leadership

  • Partner closely with the COO, clinical leaders, IT, Product, and Business Development teams.
  • Align program goals with company growth strategy and clinical excellence initiatives.

 

Client Collaboration

  • Engage directly with hospitals and health systems to assess needs and design tailored outpatient programs.
  • Deliver measurable clinical value, patient satisfaction, and operational performance.

 

Innovation & Technology Integration

  • Lead creative approaches to virtual neurology using AI, digital health tools, and remote monitoring platforms.
  • Enhance provider efficiency, documentation quality, and patient experience.

 

Quality & Compliance

  • Establish success metrics, clinical standards, and documentation integrity.
  • Ensure regulatory compliance and continuous improvement of outcomes and workflows.

 

Team Growth & Mentorship

    • Recruit, onboard, and mentor a multidisciplinary team as the program scales.
    • Foster a culture of innovation, accountability, and patient-first care.

QUALIFICATIONS

  • Active Registered Nurse (RN) license with strong clinical knowledge and judgment.
  • Extensive experience in neuroscience or outpatient specialty care environments (neurology preferred).
  • Proven leadership background in clinical operations, ambulatory coordination, or specialty program management.
  • Comprehensive understanding of outpatient workflows, care transitions, and patient engagement strategies.
  • Demonstrated ability to collaborate across clinical, technical (IT/Product), and business functions.
  • Track record of leveraging technology or AI to improve outcomes and streamline operations.

PREFERRED SKILLS

  • Advanced degree (MSN, MBA, MHA, or related field).
  • Experience building or scaling specialty clinics, neuroscience programs, or virtual care service lines.
  • Familiarity with AI decision-support tools, remote monitoring, or quality improvement programs.

WHY JOIN SEVARO

  • Help shape a first-of-its-kind outpatient neurology model that improves access and outcomes nationwide.
  • Join a mission-driven, provider-first organization that empowers clinicians with cutting-edge technology.
  • Collaborate with passionate clinical, operational, and technology leaders driving meaningful innovation.
  • Play a critical role in bridging inpatient and outpatient neurology to create a seamless continuum of care.
  • Grow with a rapidly scaling, Series B-backed healthcare technology company.

BENEFITS

We offer a competitive and comprehensive total rewards package, including:

    • Competitive base salary and bonus structure
    • Equity participation for long-term value creation
    • Medical, dental, and vision insurance
    • 401(k) plan with company contribution
    • Generous PTO and paid company holidays
    • Continuing education and professional development support
    • Flexible remote-first work environment
    • Opportunity for rapid career growth as the organization scales

EQUAL OPPORTUNITY EMPLOYER

Sevaro Health is proud to be an Equal Employment Opportunity employer. We are committed to fostering an inclusive, diverse, and equitable workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, disability, veteran status, or any other protected characteristic. We celebrate diversity and are dedicated to creating an environment where all team members can thrive.

Apply Now

Controller & Director of Finance

Full Time

  • Remote/Hybrid – New York, NY or West Palm Beach, FL (with flexibility)

Job Details

Position Title

Controller & Director of Finance

Reports To

Chief Financial Officer & SVP of Strategy

Location

Remote/Hybrid – New York, NY or West Palm Beach, FL (with flexibility)

ABOUT SEVARO

Sevaro is a rapidly scaling, Series B tele-neurology and AI-powered stroke care company. Our mission is to transform access to high-quality neurology services through cutting-edge technology, seamless workflows, and a provider-first culture. With SynapseAI, our proprietary care platform, Sevaro partners with hospitals and health systems nationwide to deliver immediate, expert neurological care when patients need it most.

As we continue our rapid growth, we are seeking a highly skilled and hands-on Controller & Director of Finance to build and lead the accounting and finance infrastructure that will enable scale, support investor expectations, and position Sevaro for IPO readiness.

ROLE OVERVIEW

The Controller & Director of Finance will own all aspects of accounting, controllership, cash/treasury management, and financial operations. This leader will ensure accurate financial reporting, implement scalable systems, and provide strategic insights to support Sevaro’s growth trajectory.

The role requires someone who is both detail-oriented in daily execution and strategic enough to help guide Sevaro through the journey to IPO readiness.

KEY RESPONSIBILITIES:

Accounting & Controllership
  • Lead all accounting operations, including general ledger, revenue recognition, AP/AR, payroll, and consolidations.
  • Ensure compliance with US GAAP, regulatory requirements, and audit standards.
  • Oversee monthly, quarterly, and year-end close processes with accuracy and timeliness.
  • Develop and maintain robust internal controls, policies, and procedures.
  • Manage annual audits, tax filings, and SEC readiness initiatives.

Cash, Treasury & Capital Markets
  • Oversee corporate cash management, banking relationships, and liquidity planning.
  • Manage daily cash positioning, forecasting, and working capital optimization.
  • Implement best practices for treasury operations, including electronic payments, cash pooling, and short-term investments.
  • Monitor debt facilities, credit arrangements, and covenant compliance.
  • Partner with CFO on capital markets activities including equity fundraising, debt financing, and investor relations.
  • Support board and investor reporting related to capital structure, cash runway, and funding strategy.

IPO & Public Company Preparedness
  • Partner with CFO to prepare Sevaro for IPO readiness, including systems, reporting, and compliance upgrades.
  • Build SEC-compliant reporting processes and internal controls (SOX readiness).
  • Lead technical accounting efforts for complex transactions, equity, and revenue recognition.
  • Drive audit committee and board reporting frameworks.

Financial Planning & Analysis
  • Support budgeting, forecasting, and long-range planning alongside CFO.
  • Provide variance analysis and actionable insights to senior leadership.
  • Translate financial results into clear reporting for executives, board, and investors.

Systems & Process Leadership
  • Implement and optimize enterprise-grade ERP and financial systems.
  • Drive automation and scalability in financial workflows.
  • Build dashboards and reporting tools for KPIs, revenue growth, and margin management.

Team & Cross-Functional Leadership
  • Build and mentor a high-performing accounting and finance team.
  • Partner cross-functionally with operations, sales, and HR to align finance with business growth.
  • Support M&A integration and new market/service line expansions.

QUALIFICATIONS AND SKILLS:

  • Active CPA license (mandatory).
  • 10+ years of progressive finance/accounting experience, with at least 3 years in a Controller or senior finance leadership role.
  • Demonstrated experience preparing a company for IPO readiness; public company experience strongly preferred.
  • Deep knowledge of US GAAP, SEC reporting requirements, internal controls (SOX), and treasury best practices.
  • Proven success managing cash forecasting, liquidity, banking relationships, and capital markets transactions (equity & debt raises).
  • Strong track record implementing ERP/financial systems and scaling finance operations.
  • Experience with multi-entity consolidations, equity accounting, and healthcare/telehealth revenue recognition preferred.
  • Ability to balance hands-on execution with executive-level leadership.
  • Exceptional communication skills with executives, investors, auditors, and regulators.
  • Thrives in a fast-paced, mission-driven growth environment.

WHY JOIN SEVARO?

  • Shape the financial foundation of a healthcare technology company.
  • Direct exposure to executive leadership, the board, and top-tier investors.
  • Hybrid flexibility, competitive compensation, and meaningful equity participation.
  • A culture that values innovation, collaboration, and impact for patients and providers.
Apply Now

What Sevaro’s Series B Funding Means for Our Hospital Partners and the Future of Virtual Neurology

By Dr. Rajiv Narula, M.D., Founder & CEO, Sevaro Health 

A happy neurologist talking with a stroke patient in a hospital room

Key Points Summary

  • Sevaro Health closed a $39M Series B funding round, led by Valtruis and Intermountain Ventures.
  • This funding validates Sevaro’s mission: physician-led, patient-centered, AI-powered neurology care.
  • Hospitals benefit from 45-second consult times, millions in annual savings, reduced burnout, and higher patient satisfaction.
  • Sevaro’s hybrid model provides scalable coverage across neurology and related specialties, strengthening hospitals’ workforce.
  • Investment supports innovation, analytics, leadership growth, and expanded patient access nationwide.

On September 18, 2025, Sevaro Health announced a major milestone: we closed a $39 million Series B funding round led by Valtruis and Intermountain Ventures. This moment is more than a financial achievement—it’s a powerful validation of the mission of our physicians to transform neurological care and support the clinicians and hospitals who deliver it every day.

As a physician, I’ve always believed that healthcare innovation must be rooted in service. That’s why Sevaro’s name comes from the Sanskrit word Seva, meaning selfless service.

This is a belief that I’ve grown up following and have seen its impact on others. It is with this mindset that Sevaro was built to be the most reliable partner for hospitals, and the best place for neurologists to work. This funding allows us to deepen that commitment and further our impact to serve more patients nationwide and around the world. 

What This Means for Our Hospital Partners

For hospitals and health systems already working with Sevaro, this Series B is a signal: we’re doubling down on our promise to deliver high-quality, physician-led virtual neurology that improves outcomes and strengthens your workforce. 

Our flagship platform, Synapse AI, is at the heart of this transformation. Designed by physicians for physicians, Synapse AI enables real-time collaboration between hospital teams and virtual specialists. It streamlines documentation, automates data capture, and integrates seamlessly with existing EMRs, imaging systems, and workflows. 

Whether used as a standalone solution or bundled with Sevaro’s virtual neurologists, Synapse AI empowers hospitals to deliver faster, smarter care. 

Measurable Results: Hospitals Are Cutting Costs and Strengthening Care Teams

  • Consult times under 45 seconds, compared to 20 minutes with previous services.
  • Over $4M in savings in the first year for one health system.  
  • Improved patient satisfaction and reduced burnout among clinical teams  

These aren’t just numbers—they’re lives impacted, clinicians supported, and families served in their own communities. 

With this new capital, we’re expanding beyond telestroke and acute neurology. Our virtual services now include: 

Expanding Services That Reduce Transfers and Drive Hospital Growth

  • Post-acute coordination 

We’re also providing flexible coverage into related specialties like Cardiology, Infectious disease, Behavioral health, and Surgery. This hybrid model allows hospitals to scale strategically, reduce transfers, and ensure continuity of care across the entire patient journey. 

Fighting Burnout by Building a Better Place for Neurologists to Work

Healthcare is facing a staffing crisis. Burnout is real, and coverage gaps are growing. Our model doesn’t just fill shifts—it supports clinicians with tools that make their work more sustainable. Synapse AI’s intelligent automation reduces documentation fatigue, while our virtual teams provide flexible coverage that adapts a hospital’s needs. 

Our physicians are trained at top academic institutions and selected not just for their clinical excellence, but for their commitment to compassionate, patient-centered care. We’re proud to be the preferred platform for neurologists nationwide. 

The Hybrid, AI-Powered Future of Neurology Is Here

This Series B is a vote of confidence in our vision, but it’s also a challenge: to keep innovating, keep listening, and keep serving. We’re investing in new technology, expanding our analytics capabilities, and hiring leaders like Jason Bond, our new CFO, who brings deep expertise in healthcare finance and value-based care. 

To our current partners: thank you for trusting us. Your feedback, collaboration, and shared commitment to excellence have shaped Sevaro into what it is today. 

To hospitals considering virtual, the future of neurology is no longer a distant vision— it’s here. It’s hybrid, intelligent, and designed around the patient. With Sevaro, hospitals no longer have to choose between exceptional clinical quality and financial sustainability. We deliver both seamlessly, so that the true beneficiaries are the patients and communities you serve.  

Together, we can build the next chapter of specialty care. 

Let's Connect
Headshot of Raj Narula, MD Telestroke Neurologist and CEO of Sevaro

About Raj Narula, MD:

Dr. Narula’s passion for healthcare and technology has established him as one of today’s most impactful healthcare leaders.

With his experience from University of California, San Diego and as former Director of Teleneuroscience at Cooper University Hospital, his goal is to make neurological care accessible and affordable to those who need it the most.

His vision is to take proven methodologies while combining data, logistics and compassion to improve patient outcomes.

Frequently Asked Questions

Q: What does Sevaro’s Series B funding mean for hospitals?
A: It ensures Sevaro can expand services, deepen partnerships, and deliver faster, more reliable physician-led virtual neurology supported by Synapse AI.

Q: How does Synapse AI improve hospital workflows?
A: It streamlines documentation, automates data capture, integrates with EMRs, and enables real-time collaboration between virtual and in-house teams.

Q: What results have hospitals seen with Sevaro?
A: Consults in under 45 seconds, over $4M in savings in the first year, improved patient satisfaction, and reduced clinician burnout.

Q: What services beyond telestroke does Sevaro provide?
A: Neurohospitalist rounding, remote EEG, neuro care, neurorehabilitation, post-acute coordination, outpatient neurology, and related specialty coverage.

Q: How does Sevaro support clinician well-being?
A: By reducing documentation fatigue with Synapse AI and providing hybrid virtual coverage that prevents burnout and coverage gaps.

Q: What is Sevaro’s long-term vision?
A: To lead the future of neurology with a hybrid, intelligent, patient-centered model that delivers both exceptional outcomes and financial sustainability.

After Transforming Neurological Care, Sevaro Secures $39M to Expand AI Powered Specialty Care Platform

September 18, 2025
Sevaro in the news thumbnail

New York, NY, September 18, 2025 – Sevaro Health, the company transforming neurological care in the United States, today announced the close of a $39 million oversubscribed Series B funding round. 

The round was led by Valtruis, an investment platform launched by Welsh, Carson, Anderson and Stowe, dedicated to advancing the next generation of healthcare, and Intermountain Ventures, the innovation fund of Intermountain Health, with continued support from early investors APA and Catalyst.

As hospitals grapple with unprecedented staffing shortages, rising patient demand, and the shift toward value-based care, Sevaro provides a proven model that ensures both clinical excellence and financial sustainability. This capital will strengthen Sevaro’s commitment to its health system partners by accelerating innovation, deepening integrations, and expanding its hybrid workforce model.

“Sevaro has built something unique—a scalable model for virtual neuroscience backed by proven results,” said Anna Haghgooie, Managing Partner at Valtruis. “They’re giving hospitals the resources needed to deliver advanced care to communities, without compromise.”

At the heart of Sevaro’s model is Synapse AI—a powerful platform that seamlessly connects hospital teams with virtual specialists throughout the entire patient journey. In addition to acute neurology and neurohospitalist services, Sevaro leads clinical innovation, building turn-key Virtual Institutes of Neuroscience Excellence. As one of the first in the industry to deliver care across the full continuum—from ambulance to ambulatory care—Sevaro offers virtual neurology clinics, physical medicine and rehabilitation expertise, lifestyle coaching, and coordinated care solutions.

Sevaro has revolutionized neurological care in hundreds of hospitals—and now, that same proven model is expanding into other specialties. This hybrid model delivers flexible coverage in neurology and a growing range of specialties including hospitalist medicine, cardiology, infectious disease, behavioral health, surgery, neurosurgery, and neurointerventional radiology.

For hospitals, Synapse AI serves as an extension of their own workforce — helping prevent coverage gaps, reduce burnout, and ensure timely, backup coverage through seamless workflow automation.

Hospitals partnering with Sevaro are already seeing measurable results. One health system saved over $4M in the first year by increasing access to virtual neurology care and reducing unnecessary hospital transfers—keeping patients in their communities. Sevaro partners also report an average of 25 seconds to reach a neurologist, increased referrals, and improved provider satisfaction.

“This funding validates what we’ve believed from day one, that hospitals deserve a model where quality and financial performance go hand in hand,” said Dr. Rajiv Narula, Founder and CEO of Sevaro Health. “Synapse AI isn’t just a solution for coverage, it’s our commitment to building the future of specialty care where physicians are proud to practice, and every patient in the world receives the care they deserve.”

The funding comes as Sevaro expands its leadership team, appointing Jason Bond as CFO and SVP of Strategy, underscoring the company’s commitment to building a category-leading enterprise platform. Bond brings leadership experience from Mount Sinai, Yale New Haven Health, and CityMD, with expertise in health system finance, mergers and acquisitions, and value-based care.

About Sevaro

Sevaro Health is a physician-led virtual neurology company delivering comprehensive care across the neurological journey. Through its Synapse AI platform, Sevaro partners with hospitals nationwide to expand access to neuroscience services, improve outcomes, and support long-term financial sustainability.

Rooted in the Sanskrit word Seva, meaning selfless service, Sevaro is committed to being the best place for neurologists to work and the most reliable partner for hospitals building the future of specialty care.

Press Contact

John Ricks
Senior Marketing Manager,
Sevaro Health
john@sevaro.com

VP of Engineering

Full Time

  • Hybrid/NYC

Job Details

Position Title

VP of Engineering

Job Type

Full-Time

Location

Hybrid/NYC

COMPANY OVERVIEW:

Sevaro is a physician-founded and physician-led tele-neurology company on a mission to transform neurological care delivery through innovative technology, actionable data, and compassionate service. Our teams partner with hospitals and health systems across the country to deliver timely, high-quality stroke and neurology care.

POSITION OVERVIEW:

We are seeking an experienced Vice President of Engineering to lead our product engineering organization and deliver best-in-class digital experiences for hospital users, physicians, and clinical ops teams. This role will oversee engineering teams building and scaling solutions such as hospital-facing apps, mobile apps, physician care coordination tools, and clinical ops systems.

The VP of Engineering will define the technical vision, organizational strategy, and culture for a growing engineering team. This leader must balance speed and innovation with security, scalability, and reliability, while championing modern engineering practices and leveraging AI-driven development to improve productivity and quality.

This role is both strategic and hands-on, guiding architecture and technical direction, scaling distributed teams, and fostering a culture of accountability, collaboration, and excellence.

KEY RESPONSIBILITIES:

Engineering Leadership & Strategy

  • Define and drive the engineering vision, strategy, and roadmap in alignment with product and organizational goals.
  • Oversee engineering across provider experience, hospital systems, clinical quality, scheduling, licensing & credentialing, and internal operations.
  • Lead adoption of DevOps, CI/CD, and infrastructure-as-code practices for rapid and reliable releases.
  • Establish engineering standards, best practices, and architecture principles to ensure scalability, security, and maintainability.
  • Champion the use of AI-driven development tools (e.g., code assistants, automated QA, intelligent CI/CD) to accelerate delivery and improve quality.

Product Delivery & Ownership

  • Ensure end-to-end ownership and delivery of high-quality software across web, mobile, and internal tools.
  • Drive close collaboration with Product, Data & AI, and Clinical teams to define requirements and ship impactful solutions.
  • Oversee the full product lifecycle: prototyping, development, testing, release, and ongoing maintenance.
  • Lead the development of video communication solutions (e.g., video carts for patient consultation, mobile apps with real-time calling and chat functionality).
  • Ensure implementation of federated single sign-on (SSO) applications to enable secure and seamless access across platforms.
  • Leverage AI-powered tools to accelerate prototyping, debugging, testing, and deployment.

Team Building & Management

  • Build, mentor, and scale a high-performing, distributed engineering organization (U.S.- based and offshore).
  • Define career development paths and foster a culture of ownership, excellence, and accountability.
  • Partner with HR and recruiting to attract top engineering talent aligned with the company’s mission.
  • Provide coaching and mentorship to engineering leaders and tech leads.

Hands-On Contribution

  • Stay engaged with code, architecture reviews, and key technical tradeoffs.
  • Encourage experimentation with emerging tools, frameworks, and AI-powered engineering workflows.
  • Drive adoption of strong practices in testing, observability, security, and performance optimization.
  • Ensure best-in-class developer productivity through modern workflows, automation, and infrastructure.

Stakeholder Collaboration & Representation

  • Represent engineering at the executive leadership level, aligning priorities across functions.
  • Partner with Product and Data & AI leadership to align strategy, foundations, and innovation.
  • Clearly communicate engineering priorities, challenges, and successes to both technical and non-technical stakeholders.
  • Serve as a visible technical leader in the healthcare innovation space.

QUALIFICATIONS AND SKILLS:

Experience & Expertise

  • 10+ years in software engineering, including 5+ years in senior leadership (VP or Director level).
  • Proven success in leading teams to deliver scalable SaaS applications (web and mobile).
  • Must have hands-on experience building video communication platforms (video carts, mobile calling, chat functionality).
  • Must have expertise in implementing federated single sign-on (SSO) applications in enterprise healthcare environments.
  • Deep technical expertise across modern web/mobile frameworks, backend systems, and cloud infrastructure.
  • Strong background in DevOps, CI/CD, and AWS cloud.
  • Demonstrated experience with AI/ML engineering tools (e.g., GitHub Copilot, ChatGPT, Cursor) integrated into workflows.
  • Experience in healthcare technology is required.
  • Track record of managing and scaling distributed engineering teams (local + offshore).

Leadership & Collaboration

  • Strategic thinker who balances long-term platform goals with near-term delivery needs.
  • Strong communication skills and executive presence, able to represent engineering across the company and externally.
  • Proven ability to align cross-functional stakeholders around engineering priorities.
  • Passion for mentoring and developing engineering leaders and teams.
Apply Now

Advanced Practice Provider – Neurology (Night Shift)

Full Time

  • 100% Remote (US Based Applicants Only)

Job Details

Position Title

Advanced Practice Provider – Neurology (Night Shift)

Position Type

Full-time

Schedule

7:00PM – 7:00AM EST

Location

100% Remote

ABOUT SEVARO

Sevaro is a physician-founded, physician-led teleneurology company on a mission to transform stroke and neurology care delivery through innovative technology, actionable data, and compassionate service.

Our Synapse AI platform, OneCall system, and dedicated clinical team ensure hospitals and health systems across the country have rapid, expert neurological care 24/7.

We’re growing—and we’re looking for skilled Advanced Practice Providers (APPs) to join us in reshaping the future of neurology.

ABOUT THE ROLE

We are seeking a highly motivated Advanced Practice Provider (APP)—preferably a Nurse Practitioner (NP) with AGACNP-BC certification or a Physician Assistant (PA)—to join our teleneurology team. This is a night shift role providing neurology consults and triage coverage for inpatient and emergency department cases.

The ideal candidate brings recent experience managing a broad spectrum of acute neurological conditions in high-acuity hospital settings and thrives working independently in a fast-paced telehealth environment.

QUALIFICATIONS

Preferred:
  • Acute Gerontological Nurse Practitioner (AGACNP-BC) with doctoral degree (DNP or PhD). Master’s-prepared candidates with strong recent inpatient neurology experience will also be considered.

Required
  • Physician Assistants with demonstrated neurology expertise are welcome to apply.
  • 2–3+ years of recent inpatient neurology consult or neurohospitalist experience.
  • Strong clinical expertise in: Seizure management, Stroke/TIA evaluation, Migraine care, Neuromuscular & movement disorders.
  • Experience supporting emergency departments and disposition planning.
  • Comfort working independently during night shifts (7 p.m.–7 a.m. EST).
  • Excellent communication skills with the ability to manage patients via telehealth platforms.

WHY SEVARO?

  • 100% Remote: Practice at the highest level from anywhere in the U.S.
  • Innovative Tech: Leverage Synapse AI, OneCall, and Triage mobile platforms to deliver faster, smarter care.
  • Mission-Driven Team: Join a group of neurologists, APPs, and healthcare innovators committed to improving outcomes for patients and hospitals.
  • Growth & Impact: Be part of a fast-growing organization redefining teleneurology.
Apply Now
Schedule Call With Recruiter

Every Hospital Deserves Access to World-Class Neurology Care

TL;DR Summary

Hospitals often ask: “How can we provide 24/7 access to neurologists, improve stroke care speed, and reduce burnout—without overloading our staff?”

The answer is Sevaro’s Synapse AI with the Hybrid Model. It’s an all-in-one teleneurology platform that integrates directly with your hospital’s existing systems—EMR, imaging, video, documentation—and connects you to Sevaro’s board-certified neurologists when coverage gaps occur.

This combination gives hospitals faster response times, improved patient outcomes, and a safety net for nights, weekends, and high-volume days, while protecting in-house teams from burnout.

Fixing the Problems That Slow Down Patient Care

Hospitals have long struggled with providing 24/7 neurology coverage. Gaps in call schedules, delays in reaching specialists, and fragmented systems all create unnecessary risk for patients.

Sevaro changes that. We built solutions that make it easier for physicians to treat patients, while improving outcomes for hospitals and their communities.

Through Synapse AI—our all-in-one neurology platform—hospitals can streamline communication, automate documentation, and connect directly to the right neurologist at the right time.

Why Every Hospital Can Have World-Class Neurology Coverage

With Sevaro, geography and staffing shortages no longer limit access to expert neurology care. Every hospital, from rural facilities to major urban centers, can have 24/7 access to board-certified neurologists for stroke patients and neurological emergencies.

Our Teleneurology Services connect hospitals with experienced specialists who integrate seamlessly into existing workflows. That means faster response times, fewer delays, and a stronger support system for in-house providers.

The Sevaro Hybrid Model: Your Team + Our Team = Better Care

Not every hospital needs a full-time virtual neurology team—but every hospital needs reliable backup. That’s why we offer the Sevaro Hybrid model.

Here’s how it works:

  • Your neurologists handle the daily patient load.

  • Sevaro’s neurologists step in for nights, weekends, high-volume days, or unexpected coverage gaps.

  • We integrate directly with your systems and EMRs so our providers feel like part of your team from day one.

This hybrid approach reduces burnout for in-house neurologists while ensuring your hospital is never without coverage.

Technology That Supports Providers and Improves Outcomes

Our neurologists know the frustration of juggling multiple systems during a stroke code. That’s why Synapse AI combines everything—video, EMR, imaging, triage, and documentation—into one platform.

  • AI-powered documentation cuts note-taking from 15 minutes to just 3–5 minutes per patient.

  • Real-time triage ensures calls are routed instantly to the right neurologist or backup provider.

  • Performance analytics give stroke coordinators instant insights into door-to-needle times and other key metrics, without sifting through spreadsheets.

Learn more about how Synapse AI works.

Better for Providers. Better for Patients. Better for Hospitals.

We all know healthcare should be better. At Sevaro, we’re making it happen by giving hospitals the tools, technology, and support they need to deliver world-class neurology care—every time.

When we remove the roadblocks, patients get faster treatment, providers can focus on care, and hospitals can hit their performance goals without burning out their teams.

Ready to see how Sevaro can support your hospital’s neurology program?
Contact us today to schedule a demo of Synapse AI and learn how our Hybrid Model can improve care at your facility.

Real Results

Implementation sites report dramatic improvements:

  • 67% faster decision times
  • 94% consistency in treatment recommendations
  • 89% elimination of “borderline” classification
  • Better patient outcomes without increased complications

Frequently Asked Questions About Synapse AI and Sevaro Hybrid

1. What is Synapse AI?

Synapse AI is Sevaro’s all-in-one teleneurology platform built by neurologists to streamline hospital neurology workflows. It integrates video consults, AI-powered documentation, imaging access, EMR connectivity, real-time triage, and performance analytics into one system.

Learn more: Synapse AI Overview

2. How does the Sevaro Hybrid model work?

With the Hybrid model, your in-house neurologists handle most patient consults while Sevaro’s board-certified neurologists cover nights, weekends, high-volume days, and unexpected gaps. Our providers work directly in your systems and EMRs, so it feels like one unified team.

Explore: Teleneurology Services

3. Can Synapse AI reduce door-to-needle times?

Yes. By combining imaging, EMR, documentation, and triage into one platform, Synapse AI eliminates the delays caused by switching between systems or waiting for callbacks. This allows neurologists to make faster treatment decisions during stroke codes.

4. Does Synapse AI work with our existing hospital systems?

Absolutely. Synapse AI integrates with leading EMRs like Epic (bidirectional data sharing), AI imaging platforms like Viz, Rapid, and Brainomix, and your current video conferencing tools. No need to replace your existing systems.

5. How does Synapse AI help reduce neurologist burnout?

Synapse AI automates repetitive tasks like documentation and call routing, cutting administrative time by up to 70%. Combined with the Sevaro Hybrid model, it ensures no single neurologist is overloaded with calls, improving work-life balance and retention.

6. Can Synapse AI be used for clinical research?

Yes. The platform automatically collects 100–150 data points per patient, which can be customized for clinical trials or research projects. This ensures structured, research-ready data without adding to a provider’s workload.

7. Is Synapse AI only for large hospitals?

No. Synapse AI is designed for hospitals of all sizes—from small rural facilities to large health systems. It’s scalable, meaning you can start with essential features and add more as your needs grow.

Ready to eliminate treatment delays and bring consistency to stroke decision-making?

Connect with us today to see how Synapse AI can transform your stroke program with faster triage, smarter imaging analysis, and expert-level decision support—right at the point of care.

👉 Schedule a demo or speak with our clinical team to explore a solution designed for the complexities of real-world stroke care.

Manager of Client Success – RN Required

Full Time

  • USA/Remote

Job Details

Position Title

Manager of Client Success

Job Type

Full-Time

Reports To

Director or SVP, Client Success & Physician Experience

Location

Remote

COMPANY OVERVIEW:

Sevaro is a physician-founded and led tele-neurology company committed to transforming neurological care delivery through technology, data, and compassionate service.

We partner with hospitals and health systems nationwide to provide timely, high-quality stroke and neurology care, helping improve patient outcomes and operational efficiency.

POSITION OVERVIEW:

The Manager of Client Success will play a critical role in supporting Sevaro’s hospital and health system partners post-implementation. This position ensures client satisfaction through proactive communication, service coordination, and operational reporting.

As a key member of the Client Success team, you will collaborate across internal teams to deliver an exceptional client experience and support the retention and growth of our partnerships.

KEY RESPONSIBILITIES:

Client Support & Coordination

  • Serve as a reliable point of contact for day-to-day client support, scheduling coordination, and operational inquiries
  • Assist senior client success leaders in executing client success plans, tracking milestones, and ensuring overall satisfaction
  • Manage meeting logistics, action items, and documentation following client interactions


Operational Reporting & Communication

  • Collect, analyze, and deliver client-specific performance and utilization reports
  • Prepare materials for program reviews and client meetings to align with client goals
  • Identify and escalate client concerns, ensuring timely resolution and loop closure


Internal Collaboration

  • Partner closely with Clinical, Operations, Product, and Quality teams to facilitate seamless service delivery
  • Track and communicate updates, escalations, and resolutions across internal stakeholders
  • Capture and share client feedback to advocate for client needs internally


Client Engagement & Retention Support

  • Support client onboarding and orientation in collaboration with the implementation team
  • Track service commitments, contract milestones, and renewal timelines
  • Maintain comprehensive internal documentation of account activities, client history, and success plans

QUALIFICATIONS:

  • 5 years of experience in healthcare, Registered Nurse (RN) required
  • Familiarity with hospital workflows or clinical operations preferred
  • Excellent organizational and written/verbal communication skills
  • Strong attention to detail and ability to manage multiple priorities
  • Proficiency in Microsoft Office, CRM systems (e.g., Salesforce), and data interpretation
  • Comfortable working in a remote, fast-paced, and collaborative environment

WHAT YOU BRING:

  • A client-first mindset and commitment to service excellence
  • A collaborative, team-oriented approach with a strong work ethic
  • The ability to anticipate client needs and follow through effectively
  • A passion for improving healthcare through strong partnerships
Apply Now
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