Privileging Specialist

Full Time

Job Details

Position title:

Privileging Specialis

Location:

100% Remote

Reports to:

Director of Medical Staff Services

Company Description & Position Highlights

Sevaro is a leading tele-neurology company that focuses on delivering innovative healthcare solutions to patients across the globe. This is a remote organization offering the flexibility to work from anywhere.

As Privileging Specialist for Sevaro Health, you will play a crucial role in the Medical Staff Services Department at Sevaro. Your responsibilities will encompass various tasks to ensure efficient operations. The following key duties are integral to the position:

Internal Records Management & Communications

  • Ensure electronic provider records are being maintained and updated timely, accurately, and regularly to reflect any changes in provider status or credentials.
  • Support the team in obtaining additional documentation and verifications as needed, ensuring all records comply with internal and external standards.
  • Ensure MSS Department processes are being followed regarding the storing, submission, and information sharing of all obtained, completed, confirmed, and created documentation.
  • Ensure current statuses and information is being documented/displayed in the appropriate areas timely.

Privileging Specialist Duties

  • Assist in creating abbreviated CVs for privileging and privileging needs as needed.
  • Request COI’s for assigned sites in accordance with process.
  • Ensure providers are registered with any state Patient Compensation Funds by communicating this information with the risk management department.
  • Advise Onboarding of any site-specific training courses / orientations, certifications, or education that must be completed for privileges to be approved and track their progress to ensure timely completion as needed.
  • Ensure OSS is appropriately assigned reappointments, enrollments, references, and other credentialing tasks; promptly review items personally when necessary, and ensure all tasks are completed in a timely manner.
  • Regularly communicate with assigned facilities’ Medical Staff Professionals, ensuring timely responses to all queries; facilitate the resolution of outstanding items as requested by collaborating with internal and external stakeholders.
  • Maintain up-to-date knowledge of site-specific details, including meeting dates, workflows, and unique procedural nuances, and ensure all related systems and documentation are updated appropriately when changes occur.
  • Perform regular follow-up, as necessary, via telephone, email, and other available and necessary means of communication with both providers, medical staff offices, and other agencies.
  • Complete / facilitate completion, from start to finish, all steps necessary to submit complete and accurate pre-applications, initial applications, reappointments, add/change requests, and enrollment applications; including but not limited to supporting and/or supplemental documentation, current governmental health plan logins / connection requests are being completed, adding state licenses to NPPES, etc.
  • Participate in education sessions specific to corporate needs or job duties, whether locally or remotely, as needed.

 

Other Duties

  • Perform other job-related duties as required, adapting to new challenges and responsibilities as they arise.
  • Assist in audits and other administrative tasks assigned by management
  • Participate in education sessions specific to corporate needs or job duties, whether locally or remotely, as needed.

Qualifications:

  • High school diploma/GED.
  • Ability to maintain a high level of confidentiality.
  • Above-average organizational skills.
  • Proficiency in Microsoft Office, particularly Excel and Word.
  • Professional written and verbal communication and interpersonal skills required.
  • Ability to work in a typical office environment involving sitting or standing for long periods, some light lifting, and computer and desk work.

Equal Opportunity Provider

We are an equal opportunity employer and value diversity in our workforce. We do not discriminate on the basis of race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected characteristic. All qualified applicants will receive consideration for employment without regard to any such characteristic. We are committed to providing a fair and inclusive working environment for all employees, and we encourage individuals from all backgrounds to apply.

How Advanced Telestroke Technology and Quick Thinking Saved Luis: A Synapse AI Success Story

𝗧𝗲𝗹𝗲𝘀𝘁𝗿𝗼𝗸𝗲 𝗧𝘂𝗲𝘀𝗱𝗮𝘆 𝗦𝗽𝗼𝘁𝗹𝗶𝗴𝗵𝘁: 𝗔 𝗩𝗶𝗿𝘁𝘂𝗮𝗹 𝗡𝗲𝘂𝗿𝗼𝗹𝗼𝗴𝗶𝘀𝘁’𝘀 𝗣𝗢𝗩 using telestroke technology to save a life

Virtual neurologist working from home doing a telestroke consult

It was just another lunch break for Dr. Morales, a virtual neurologist from Sevaro…until a critical call came through for Luis.

Luis, a 66-year-old retiree who had just fully recovered from a stroke two months earlier, was enjoying a quiet lunch at home with his family. Suddenly, while laughing at a joke, Luis felt an all-too-familiar sensation: his right side weakened, his speech slurred, and his vision blurred. His family, alarmed by the sudden change, knew exactly what was happening—a stroke was taking hold again.

Thankfully, Luis’s family was prepared. They knew the importance of time in such emergencies. His wife immediately dialed 911, setting off a chain of events that showcased the power of modern medical technology and quick, coordinated care.

Once Luis arrived at the hospital, the right tools were in place to ensure his quick recovery. Here’s how each component of Sevaro’s telestroke technology, Synapse 2.0, played a pivotal role in his treatment.

Immediate Connection: The Role of OneCall™

As soon as Luis was admitted to the hospital, the emergency department staff dialed their unique OneCall phone number to get the process started. Within 45 seconds, Dr. Morales was on the phone reviewing Luis’s case, ready to make critical treatment decisions immediately.

This rapid connection is vital during a stroke, where every minute saved is brain function preserved.

Ensuring the Right Expertise: SimpleSchedule

Once the OneCall number was dialed, SimpleSchedule kicked in. This tool ensured that the neurologist on call was not only available but was the right specialist for Luis’s specific situation.

It manages schedules based on state licenses, credentials, and privileges and activates automatic backup and non-urgent coverage models. This meant that despite the suddenness of the situation, the most qualified neurologist was ready to assist, without any delay.

Streamlined Data Management: Nirvana Notes

Once Dr. Morales connected with the hospital and started assessing Luis, Nirvana Notes played a crucial role in capturing and automating data during their interaction, using ambient AI to document audio captured from both phone and video interactions.

Nirvana Notes provided Dr. Morales with quick and easy visibility into Luis’s medical history (including his prior stroke) and current symptoms, facilitating a swift and accurate diagnosis—a left M2 occlusion.

On-the-Go Response: Triage App

Despite Dr. Morales being away from her computer for lunch, the Triage App ensured that the emergency did not have to wait. This HIPAA-compliant application enabled her to answer the call and capture basic patient information while standing in her kitchen.

The Triage App also allows Sevaro OneCall to bypass voicemails and direct the call immediately to the next available provider if needed.

Thanks to the Triage App, Dr. Morales was able to start triaging Luis immediately, setting the stage for urgent intervention. The decision was made to proceed with a mechanical thrombectomy—an advanced procedure that would require precise coordination and rapid action.

A Swift and Successful Intervention

Thanks to the immediate connection between hospital staff and Dr. Morales,  Luis underwent the mechanical thrombectomy within minutes of arriving at the hospital.

The procedure was not only a technical success but was executed quickly enough to prevent significant damage from the stroke. Luis’s recovery was remarkable. Just like his first stroke, he responded exceptionally well to the treatment, and after only a few days in the hospital, he was able to return home.

Conclusion

Luis’s story is a testament to how integrated technology can transform patient outcomes in critical care situations. Each component of Sevaro’s Synapse 2.0—from OneCall™ and SimpleScheduler to Nirvana Notes and the Triage App

—played a crucial role in ensuring that the response to his stroke was as swift and effective as possible.

Stories like Luis’s highlight the incredible potential of technology to not just treat but truly save lives by connecting patients with lifesaving care when seconds count. 

Is your hospital system looking to enhance your neurology department or seeking efficient software solutions for your telestroke program?

Sevaro is here to help. Reach out to us today to discover how our innovative teleneurology solutions can revolutionize your patient care. Let’s make a difference together.

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