How Sevaro’s Team of Problem Solvers Are Revolutionizing Neurological Care

October 16, 2024

In the ever-evolving world of healthcare, providing fast and efficient care is crucial, particularly in time-sensitive situations like stroke. Neurology departments across the country are facing challenges ranging from staffing shortages to inefficient systems that delay critical care.

At Sevaro, we’ve made it our mission to address these challenges head-on.

With a team of problem solvers, including medical experts, tech innovators, and implementation specialists, we are revolutionizing the teleneurology and telestroke space.

Here’s how we’re tackling the industry’s biggest problems and creating solutions that deliver better care, reduce provider burnout, and optimize patient outcomes.

Problem 1: Call Centers Causing Delays in Stroke Care

When it comes to stroke care, every second counts. The faster a patient receives care, the better the outcome. Traditional call centers often introduce delays, with critical time lost while patients are transferred through layers of communication before reaching a neurologist.

This delay is unacceptable in telestroke situations, where immediate care can make the difference between full recovery and permanent disability.

Sevaro’s Solution: Sevaro OneCall™, part of Synapse AI

Sevaro recognized this critical issue and developed Sevaro OneCall™, a solution that directly addresses delays caused by call centers. Sevaro OneCall™ routes emergency calls to a virtual neurologist within 45 seconds.

By eliminating the middleman and connecting emergency department (ED) staff directly to a specialist, we’ve drastically reduced time-to-treatment for telestroke and other time-sensitive neurological emergencies. This rapid response system ensures that patients receive immediate care, improving outcomes and potentially saving lives.

Problem 2: Documentation Fatigue Leading to Provider Burnout

For neurologists and healthcare providers, documentation is an essential but often time-consuming part of their job.

The need to manually document every patient interaction can lead to burnout, reducing their ability to focus on patient care. Disorganized or incomplete documentation also impacts patient outcomes, leading to gaps in communication and mismanagement of care.

Sevaro’s Solution: Nirvana Notes, part of Synapse AI

To solve this problem, Sevaro introduced Nirvana Notes, an innovative tool within our Synapse AI platform.

Nirvana Notes uses ambient AI technology to automatically document every phone call and video interaction between the provider and patient. This means that not only is every interaction time-stamped and properly documented, but it is also ready for review and billing.

By automating this process, Nirvana Notes reduces the burden on neurologists and allows them to spend more time focusing on patient care, leading to better outcomes and greater job satisfaction.

Problem 3: Lack of Continuity Between In-House and Virtual Neurology Teams

In many hospitals, there is a disconnect between in-house staff and virtual telemedicine providers. This lack of continuity often results in frustration for both teams and can negatively affect patient care.

For example, in a teleneurology scenario, virtual providers may not have full access to the patient’s medical history or diagnostic information, leading to inefficiencies in the care provided.

Sevaro’s Solution: Synapse AI and Personalized Care Teams

Yet another solution built into our software platform, Synapse AI, developed by Sevaro, was specifically designed by physicians for telemedicine practice, solving the integration problem between in-house and virtual neurology teams.

Syncing EMR, imaging, and video with a single click through Single-Sign-On eliminates the hassle of managing multiple logins and ensures physicians have immediate access to all essential data exactly when they need it.

Synapse AI provides all the tools necessary to streamline communication and enhance the coordination of care.

Sevaro also assigns a small, dedicated pod of virtual neurologists to each hospital partner, facilitating personal relationships and smoother collaboration between the on-site and virtual care teams.

This results in more cohesive patient care, as both in-house and virtual teams are consistently on the same page.

Problem 4: Staffing Shortages in Neurology Departments Nationwide

Neurology departments across the country are struggling with staffing shortages, making it difficult to provide the level of care that patients need.

The demand for highly specialized neurologists has outpaced the supply, leaving many hospitals understaffed and unable to meet the needs of their communities.

Sevaro’s Solution: Partnership with Rosman Search

To address the issue of staffing shortages, Sevaro has partnered with Rosman Search, a leader in full-time neurologist and locum tenens staffing solutions.

This partnership allows hospitals to access a fully staffed neurology department, combining the benefits of permanent, locum, and virtual neurology professionals.

With Synapse AI, hospitals can integrate both in-house and virtual neurology teams, ensuring seamless patient care and filling critical staffing gaps.

Whether you’re in need of permanent hires, locum tenens, or virtual neurology services, Sevaro and Rosman Search offer a hybrid approach that maximizes the availability of specialized neurological care. This ensures that hospitals can provide timely, expert care to every patient who needs it, regardless of staffing challenges.

Why Sevaro’s Approach is Revolutionary

At Sevaro, we believe that innovation begins by solving the real problems that healthcare providers face every day. Our approach is not just about creating new technology—it’s about developing solutions that directly address the pain points experienced by neurologists, ED nurses, and hospital administrators.

By focusing on seamless communication, AI-driven documentation, and personalized care teams, we’ve built a teleneurology platform that doesn’t just enhance care—it transforms it.

What’s Next?

We know that every hospital and neurology department faces unique challenges. At Sevaro, we’re ready to work with you to identify your specific needs and craft a solution tailored to your department.

Whether you’re dealing with call-center delays, staffing shortages, or a disconnect between your virtual and in-house teams, our problem-solving experts are here to help.

How Can We Help Your Neurology Department?

Tell us about the challenges you’re facing, and let our team of experts create a custom solution that meets your needs. At Sevaro, we’re not just revolutionizing teleneurology—we’re revolutionizing patient care.

Contact Sevaro today to discuss how we can help optimize your neurology program.

Why Should Neurologists Collaborate with a Neurologist-Led Telemedicine Company?

July 21, 2023

Revolutionizing Neurological Care with Teleneurology and Telestroke: The Sevaro Advantage

Introduction

Telemedicine has ushered in remarkable advancements in healthcare in recent years, enabling medical professionals to deliver remote care to patients regardless of time or location. Neurology, among various medical specialties, has experienced significant growth in this field. In this blog, we explore the benefits of neurologists collaborating with a teleneurology company like Sevaro, founded and led by neurologists, and how this partnership can revolutionize neurological care.

Your Go-To Telemedicine Company for Teleneurology

Sevaro, a neurologist-led telemedicine company, brings together a team of experts with an in-depth understanding of neurological conditions and treatments. This specialized knowledge ensures the most accurate diagnoses, effective treatment plans, and optimal patient outcomes. With the ability to collaborate and seek guidance from peers, teleneurologists can deliver the highest standard of care. Sevaro’s approach fosters proficiency and reduces the case load, setting it apart from other teleneurology companies.

Telestroke Services Expand Reach

Teleneurology overcomes geographic barriers, enabling neurologists to extend their reach far beyond their physical location. Patients in rural or underserved areas can access specialized neurological care without traveling long distances to major metropolitan areas. Sevaro’s commitment to expanding the patient base helps address the geographic maldistribution of neurologists, making a significant impact on communities lacking adequate access to neurological expertise, including life-saving telestroke services.

Advanced Medical Technology Tools for Enhanced Care

Working with a neurologist-led telemedicine company ensures access to state-of-the-art medical technology specifically designed for neurological assessments. Teleneurologists are typically required to learn multiple EHRs, remember numerous passwords, fax, and use numerous imaging softwares. Sevaro’s innovative solution, Synapse 2.0, serves as a clinical navigation tool that allows neurologists to achieve better patient outcomes by allowing them to focus on the patient, not disparate telemedicine technologies. Within Synapse 2.0 is the Nirvana Notes platform, which has built-in clinical decision support tools that dramatically improve documentation efficiency, enabling neurologists to focus more one-on-one attention on their patients.

Telestroke Services Ensure Timely Intervention and Reduced Wait Times

Sevaro’s revolutionary OneCall system ensures neurologists can provide timely interventions in telestroke cases, recognizing that “time is brain.” Calls reach the on-call teleneurologist within 45 seconds, optimizing patient care efficiency during critical moments. Sevaro is dedicated to pushing the boundaries of teleneurology and telestroke by continuously exploring emerging medical technologies and advancements. This singular focus keeps them at the forefront of innovation, continuously reducing wait times, enhancing patient outcomes, and improving access to care in the field of neurology.

Conclusion

Designed by neurologists for neurologists, Sevaro prioritizes your voice in shaping the future of neurological care. With our commitment to doing the right thing for patients and each other, our neurologists have a sense of fulfillment and work-life balance that many thought was impossible. By mutually agreeing on the number of shifts worked per month, Sevaro prevents burnout and fosters a highly rewarding environment. 

Offering neurological services nationwide through our unique telemedicine platform, Sevaro pioneers innovation in telestroke and neurological care. Embrace the transformative changes in neurology made possible by collaborating with Sevaro, where teleneurology and telestroke services redefine the boundaries of modern healthcare. Sevaro is your trusted partner for elevating the standards of neurology in the digital age.

Sevaro: A Company Founded And Led By Vascular Neurologists

September 7, 2022

When your hospital partners with external care providers, you want to ensure that those providers have experience with the problems you face day in, day out.

Sevaro is revolutionizing the telemedicine field with true teleneurology and unprecedented connection times to a dedicated vascular neurologist.

That service comes with the peace of mind that Sevaro is a company developed by physicians, for physicians, with a full understanding of the pressures and demands of caring for patients with a broad range of neurological conditions.

How Sevaro Started

Becky Toney RN, BSN, SCRN, is the Director of Clinical Quality at Sevaro, a company name derived from the Sanskrit words for “selfless service”. Becky remembers that originally, telestroke services worked through a standard call center; messages were passed between the emergency room and the neurologist.

She recognized that this process wasted precious time.

For a stroke patient, literally every second counts. Each minute during a stroke, an AIS patient is losing roughly 2 million neurons until they receive treatment. According to the CDC, nearly 800,000 people suffer a stroke each year in the United States. 87% of these are ischemic strokes, which means blood flow to the brain has been blocked, and the brain is beginning to die.

Changing from the industry standard call center model to Sevaro’s proprietary OneCall technology means a hospital can connect with a vascular neurologist within 45 seconds. Improving patient outcomes is at the heart of everything Sevaro does, thanks to physicians and other clinicians devoted solely to neurology being at the helm.

An Evidence-Based Telestroke Model

We know that not all hospitals have adequate facilities or onsite vascular neurologists to deal with acute stroke patients. We also know that every second a patient goes without treatment is a risk of serious disability or death. That’s why our physician-led team created the emergent stroke care telemedicine solution, OneCall.

Unlike other telemedicine services that rely on messages passed from agent to agent, OneCall connects emergency responders directly with a seasoned, boarded vascular neurologist. Combine this with inpatient follow-up, physical therapy, outpatient follow-up clinics, and a full support program called My Stroke Journey, and this is a telestroke model that truly puts patients first.

Sevaro: Founded by Vascular Neurologists

Neurologists understand the impact a stroke has on the brain. During a stroke or transient attack (TIA), the brain ages 3.6 years every hour without treatment. This damaged and dying brain tissue cannot be recovered. This statistic is what drives Sevaro’s team to constantly innovate and improve the time-to-treatment.

For example, by thoroughly understanding every aspect of the workflows and through years of experience with thousands of acute neurology patients, Sevaro has been able to reduce the average time for a patient to receive tPA (tissue plasminogen activator) from 46 minutes to 23 minutes.

Employees at Sevaro have worked at over 100 hospitals, many of them in dedicated stroke care environments. They all understand that every second counts when dealing with stroke patients – but also the importance of compassionate care and understanding the unique needs of each individual patient.

Sevaro’s physicians are all boarded vascular neurologists with extensive on-the-ground experience. This allows them to support not only stroke patients but those complex and critical neurological conditions such as those caused by meningitis or cranial hemorrhages. These expert physicians can also assess EEG readings and provide remote interpretations.

Sevaro’s Culture

The company culture at Sevaro helps drive the innovation and excellence in service their partners have come to rely on. Weekly meetings help the team bond and reinforce the company core values of:

  • Integrity
  • Patient First
  • Innovation
  • Stewardship
  • Gratitude
  • High Touch and High Tech

Choose Sevaro as your trusted hospital partner, helping you enhance your stroke care and save time, save brain, and save lives.

Skip to content